“Lady who answered phone was professional and gave me a time frame the technician would arrive. Tech arrived ahead of time and quickly opened door. He suggested a few repair shops which I will follow up on. Thank you Jacob!!“
“Works! The key pattern definitely looked different - it was missing some little bumps. I noticed the comment on the screen saying they might look different but not to worry. I was pretty sure I'd be trying to figure out how to get my money back! Turns out those bumps must have been decorations that get in the way because the new keys work great.“
“Professional, quick, and had solutions right away for me, Rafael helped me out when I had no options left“