Well RIP to the old Shannon's.... This "new company" is NOWHERE close to the Shannon's we use to know. We (as a family et al - parents, brother, sister) HAD been going to Shannon's for over 25 years; since I was a kid... no one in my family will ever be going back!! This new company has prioritized money over their patients (which I can understand to a certain degree, it is a business) but it has become increasingly obvious with the way you are treated as a customer and the INSANE amount of money they charge you for a simple office visit.. also, they don't seem to care about customer service at all!! This new company, is an absolute disgrace... read full review
April 2023
I was charged 2 times for the same service. I talked with the owner and she didn't care. I talked with several people and it's all the same. No answer when you call. The owner acked like she cared, but apparently not. She should have fired the employee that treated me so bad and charged me money that I did not owe. Dr Vree should go somewhere else that he would be appreciated.
January 2022
I've been going to Shannon for years....Both Dr.Brown and Dr.Adkins have helped me through many cat and dog issues...lots of history there...I can't even begin to tell you how much I trusted and loved them. But as we all aspire to do they have both have retired. The clinic now has a very much more corporation feel with the new doctors...I'm sure they are fine people...but now appointment scheduling is way far out...prices and package deals are spoken about...I'm sorry but you feel like it's more about the money than your pet. Covid and their interior remodel keeps you from going in with your pet...I understand this...but gosh it's hard to... read full review
Well RIP to the old Shannon's.... This "new company" is NOWHERE close to the Shannon's we use to know. We (as a family et al - parents, brother, sister) HAD been going to Shannon's for over 25 years; since I was a kid... no one in my family will ever be going back!! This new company has prioritized money over their patients (which I can understand to a certain degree, it is a business) but it has become increasingly obvious with the way you are treated as a customer and the INSANE amount of money they charge you for a simple office visit.. also, they don't seem to care about customer service at all!! This new company, is an absolute disgrace... read full review
I was charged 2 times for the same service. I talked with the owner and she didn't care. I talked with several people and it's all the same. No answer when you call. The owner acked like she cared, but apparently not. She should have fired the employee that treated me so bad and charged me money that I did not owe. Dr Vree should go somewhere else that he would be appreciated.
I've been going to Shannon for years....Both Dr.Brown and Dr.Adkins have helped me through many cat and dog issues...lots of history there...I can't even begin to tell you how much I trusted and loved them. But as we all aspire to do they have both have retired. The clinic now has a very much more corporation feel with the new doctors...I'm sure they are fine people...but now appointment scheduling is way far out...prices and package deals are spoken about...I'm sorry but you feel like it's more about the money than your pet. Covid and their interior remodel keeps you from going in with your pet...I understand this...but gosh it's hard to... read full review