I have called several times for the one in Mesquite and they put me on hold. They don’t tell me anything and I get disconnected. I tried to call back again 3 times after getting hung up on. Then, then finally got a hold of the coordinator who said she was going to call me back this afternoon. Then, that did not happen. I called back and then was told don’t worry , we are here until 5:00 pm and she will call you back. That did not happen either. So far, I do not have an answer from them to help my daughter.
August 2024
This allergy place is complete trash. First of all, when you call some weird guy answers that's not even in the office and then he transfers you to the office. I have yet to get an answer when I transfer. When I actually went to the appointment I was visibly covered in hives and told them I was taking about 8 Benadryl a day. The specialist gave me a script for Zyrtec, and said see me in a month. You don't need a perspiration to buy that and needless to say it didn't help at all. I tried to move my appointment up and no answer. I had to go back to my doctor's office and get another steroid shot so I wouldn't die and a new referral. My doctor's... read full review
July 2024
I cannot get a hold of anyone. tried different times of day no one answers or calls back after weeks. horrible!
I have called several times for the one in Mesquite and they put me on hold. They don’t tell me anything and I get disconnected. I tried to call back again 3 times after getting hung up on. Then, then finally got a hold of the coordinator who said she was going to call me back this afternoon. Then, that did not happen. I called back and then was told don’t worry , we are here until 5:00 pm and she will call you back. That did not happen either. So far, I do not have an answer from them to help my daughter.
This allergy place is complete trash. First of all, when you call some weird guy answers that's not even in the office and then he transfers you to the office. I have yet to get an answer when I transfer. When I actually went to the appointment I was visibly covered in hives and told them I was taking about 8 Benadryl a day. The specialist gave me a script for Zyrtec, and said see me in a month. You don't need a perspiration to buy that and needless to say it didn't help at all. I tried to move my appointment up and no answer. I had to go back to my doctor's office and get another steroid shot so I wouldn't die and a new referral. My doctor's... read full review
I cannot get a hold of anyone. tried different times of day no one answers or calls back after weeks. horrible!