I cannot recommend this boarding facility enough! The staff is professional, attentive, and truly cares about the animals. Lindsey, in particular, went above and beyond to ensure my pet felt safe and loved during their stay. She provided regular updates and made the whole experience stress-free. The facility is clean, well-maintained, and you can tell they prioritize the well-being of every pet. Thank you, Lindsey, and the entire team for taking such great care of my furry friend!
November 2024
I took my three dogs to PetSuites McKinney for their very first stay while I traveled out of state for a few days. At first, I was a bit anxious since I'm quite protective of my furry kids. However, throughout my trip, I felt increasingly reassured by the outstanding customer service provided by their wonderful staff. They kept me updated with phone calls and texts about any unexpected changes that arose to accommodate my pups. I also enjoyed checking in on them through the webcams, along with viewing pictures and progress reports. When I had to extend their stay due to travel delays, it was no trouble at all. Upon picking them up, I received a comprehensive report... read full review
November 2024
Jaime (in Spanish) had an amazing time here. First time leaving him for dog day care and when He saw me again, he was NOT dramatic with me at all, or mad that I left him. He was happy and calm. I’m definitely going to sign up for a membership, Everyone is super friendly, facility is clean too and the whole environment has a peaceful vibe.
I cannot recommend this boarding facility enough! The staff is professional, attentive, and truly cares about the animals. Lindsey, in particular, went above and beyond to ensure my pet felt safe and loved during their stay. She provided regular updates and made the whole experience stress-free. The facility is clean, well-maintained, and you can tell they prioritize the well-being of every pet. Thank you, Lindsey, and the entire team for taking such great care of my furry friend!
I took my three dogs to PetSuites McKinney for their very first stay while I traveled out of state for a few days. At first, I was a bit anxious since I'm quite protective of my furry kids. However, throughout my trip, I felt increasingly reassured by the outstanding customer service provided by their wonderful staff. They kept me updated with phone calls and texts about any unexpected changes that arose to accommodate my pups. I also enjoyed checking in on them through the webcams, along with viewing pictures and progress reports. When I had to extend their stay due to travel delays, it was no trouble at all. Upon picking them up, I received a comprehensive report... read full review
Jaime (in Spanish) had an amazing time here. First time leaving him for dog day care and when He saw me again, he was NOT dramatic with me at all, or mad that I left him. He was happy and calm. I’m definitely going to sign up for a membership, Everyone is super friendly, facility is clean too and the whole environment has a peaceful vibe.