LAST MINUTE MAIDS

starstar_borderstar_borderstar_borderstar_border
1.0 - 1 reviews.
Cleaners, Home Cleaning
8AM - 6PM
307 S McDonald St, McKinney, TX 75069

Reviews for LAST MINUTE MAIDS

Write a review
  • Apr 2023

    BEWARE! I would never use this service again. Very poor cleaning experience. I scheduled what they call a "deep cleaning" as I was moving in to my home and the scheduler fooled me into thinking they would do a great job before I moved in. Don't fall for that scam. They have a nice website that will suggest they are experienced and have a 100% satisfaction guarantee. They guarantee NOTHING and are full of excuses when you share the details of your dirty home with them. They are also very over priced. The scheduler Brandi is the go between with the owner whose name is Sarah although no one knows Sarah's last name??? They did a minor wipe down at best leaving dust bunnies hanging from the cupboards and one cupboard had spider web and a spider. All the lights were dusty and the floor was dirty. I really don't know what 2 cleaning people did for 6-7 hours in my home??? When you see the other reviews on Yelp there are lots on 1s. Just want everyone to know they are terrible and they do not stand by their service.

  • May 2021

    Not happy with the service. Spent $380 for 1880 sq ft(2bed 2bath) scheduled on 3/11/2021. Thought would be an amazing clean due to the reviews but but turn to be below average. 3 ladies showed up, Mira, Jasmine, and Taylor. Mira and Jasmine did a great job cleaning the bedroom and the bathroom; however, Taylor spent 2 hours working on the kitchen herself. I did communicate with Mira and her supervisor about Taylor's efficiency in the meantime but she's still been working really slow, which made Mira and Jasmine to do most of the work. Taylor also spilled alcohol on my countertop but didn't clean it before she leave and the island is dirty as shown in the pictures. I also tried to talk to their supervisor when I see the alcohol spill but haven't heard from them. This is the first service with them and will be the last one because it's not worth $380. *Updates: Did communicate with the customer service but they ask me to provide "video footage" to show that their maid spill the alcohol. That was TOTALLY insane. I've also enclosed the message below. They keep saying I have feaces but it's just some dog pees near my dog's cage. Clearly, My dog was a bit too "excited" to see the maids. I didn't ask the maids to clean it the first places and ask them not to get close with that area. Overall, really disappointed with their customer service and will NOT recommend their service to anyone.

  • Feb 2021

    I schedule a deep cleaning service with them because I was told I needed to do that before they could come out biweekly. Big mistake. Scheduling was a pain. The earliest they could do was nearly 2 weeks out from the time I called, but I figured if they were good and reasonably priced, it was worth the wait. Then the snow storm came and we needed to reschedule (no one's fault). They finally came out 5 days later and 2 women came out to get to work. They were allotted 4.5hrs a piece to clean our home, but only used 2.5. During that time, they did a half-assed job. When you schedule a deep clean, you expect the team to be very detailed and very thorough, especially with the money you're paying. We got none of that. The areas they did clean were either cleaned or cleaned decently, but not quite satisfactorily. And I say that because you can see streaks of where they did and didn't wipe/clean on many surfaces. They also didn't wipe down any of our table surfaces, dusted some areas but completely missed others within their reach, and cleaned only 3/4 of the kitchen and left some white residue all over the gas stove that was a pain to get off. On top of that, they didn't put anything they moved back; didn't respect my property (my cameras caught them playing with my gym equipment); used our supplies to clean when we didn't agree to that (ladder, paper towels, plastic bags); and during the 2.5 hours they were in our home, used a whopping 36 gallons of water (we have an app, it's great)! That's over half of what my husband and I use in 1 day. I mean, I want a clean home but not at the expense of a higher water bill. And I understand they want to mop the floors with fresh water, but it was overkill and we were under water conservation orders so they should've abided by that better. Of course, I sent an email letting them know about all the issues and they offered to send someone out to clean it. I declined since I'd already handled everything to my liking. But to add insult to injury, after I settled the score with them and canceled any additional services, I discovered multiple scratches on my new fridge that weren't there before they cleaned. I don't know what products they used or if the cloth has something abrasive on it, but it was not appropriate for a stainless appliance. It's pointless to complain to them now since it's outside the 24 hour window and I probably won't be compensated, but if you hire them, check your fridge when they're done. Just so this isn't a complete put-down post, they did leave my home smelling nice, the women were friendly-ish, and they showed up during the window they said they would.

From LAST MINUTE MAIDS

Home cleaning in the DFW area. Our home cleaning and care providers are trained, bonded and insured. We provide services from a once off disinfection and deep cleaning or the need for a few hours per week cleaning and organising of the home to a longer term regular cleaning service.

Hours

Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 6PM
Sunday: Closed

Tips

accepts credit cards women-owned

LAST MINUTE MAIDS

307 S McDonald St, Mckinney

Directions Appointment Call Website Suggest an Edit