Geek Squad

May 2024

What a joke. Had another location cancel three appointments so came to the Jackson rd store. Got here and was told that since my iPhone 11 had a couple of scratches on the screen they couldn’t replace the battery. They said the screen would break trying to open it. I have done this job myself on phones just like this. It’s obvious they have no clue what they are doing. Don’t waste your time with these clowns with your Apple gear, with your $200 laptop, maybe…. At least this store kept the appointment.

Jul 2022

Had a horrendous experience. A guy with long hair at counter. Wanted to force me to sign a paper that said I was satisfied with service performed when I had not even received the item back . Manager had to step in.