Big Star Ford Service has received mixed reviews from customers. One customer expressed disappointment with a tire purchase, criticizing the service department for rude communication and inadequate assistance regarding warranty issues. In contrast, other customers praised the business for its outstanding customer service, highlighting a loyal customer’s positive experience with Marion, who honored an expired credit and provided excellent support in resolving vehicle issues. Overall, while some customers have faced challenges, others appreciate the attentive service and care they receive at Big Star Ford Service.
Big Star Ford Service has received mixed reviews from customers. One customer expressed disappointment with a tire purchase, criticizing the service department for rude communication and inadequate assistance regarding warranty issues. In contrast, other customers praised the business for its outstanding customer service, highlighting a loyal customer’s positive experience with Marion, who honored an expired credit and provided excellent support in resolving vehicle issues. Overall, while some customers have faced challenges, others appreciate the attentive service and care they receive at Big Star Ford Service.