About Austin Regional Clinic: ARC Manor
Austin Regional Clinic: ARC Manor offers comprehensive family medicine and pediatric care, catering to patients of all ages. With same-day appointments, on-site lab services, and 24/7 scheduling and nurse lines, they strive to make healthcare more accessible and convenient. Patients praise the attentive, knowledgeable, and caring physicians, such as Dr. Jennifer Mitchell and Dr. Bennun, who take the time to listen and address their concerns. However, some reviews mention challenges with the administrative and appointment-making processes, noting long wait times and difficulties reaching the clinic by phone. Overall, ARC Manor is described as a reliable healthcare provider, with excellent medical care and a dedication to serving the community.
There are plenty of parking options. Wheelchair friendly parking and door access. They have an open wait area with a TV that plays cartoons for the kids. I arrived early and was taken to the back quickly. The doctor was friendly and explained different things and options to me thoroughly. Lab work is done in the same office. Overall, it was a good visit!
Dr. Jennifer Mitchell is the bomb. She attentive, knowledgeable, shows concern and takes her time. Im giving this location a 3 because the male phlebotomist was rushing and hurt my arm so bad. I said ut hurt he chuckled and said sorry. As a person who had done phlebotomy it should never hurt like that.
Excellent pediatrician, Dr Bennun. We have no complaints from him and his team, but what is administrative does not have the same reviews, at least on the telephones to make an appointment it is an odyssey, it opens at 8 AM, you speak at 8:01 seconds and the lines are already congested From other calls, the wait is long and this is every time you have to make an appointment. I know there is another method, but unfortunately they don't offer it in full.
Some time has passed and I continue visiting this clinic, in my experience it is better than the others I have been to, but telephone communications are not very good to say the least. I was calling from approximately...read full review