Zac and Joshua came out to fix a bad install by my builder (new home from 2021). Evaporator Coil splash guard lip did not channel water into the main drip pan - thus some of the water ended up in the box and eventually dripped into the secondary/backup pan. The crew had to remove the old guard, scape off the atrocious silicon (not mandated by Carrier install documentation), and reinstall the splash guard properly (reordered Carrier part). Everything sealed up properly.
I come from an automotive service tech background - so I’m not new to AC work, I just don’t have time to do it myself. Country Air does good work and has integrity. I am impressed... read full review
July 2024
When your A/C goes down in TX summer heat you want fast & efficient service! Zac went above & beyond to help resolve the issue & get our cool air back on, thank y’all!!!
July 2024
Blake and Sam visited the same day within two hours of the initial call to inspect our AC system because it was not cooling properly. They were a knowledgeable team and did a thorough job checking all of the details in the house, attic and outside on the ac unit to discover the evaporator coil needed to be cleaned in the attic. Blake was transparent and honest and quoted a fair price and explained the procedure. They did not impose any selling of extras or try to price gouge knowing we needed a solution during the sweltering summer heat. Instead, they focused on the job with a smile to get us comfortable again. We signed up for their spring and fall maintenance program... read full review
Zac and Joshua came out to fix a bad install by my builder (new home from 2021). Evaporator Coil splash guard lip did not channel water into the main drip pan - thus some of the water ended up in the box and eventually dripped into the secondary/backup pan. The crew had to remove the old guard, scape off the atrocious silicon (not mandated by Carrier install documentation), and reinstall the splash guard properly (reordered Carrier part). Everything sealed up properly.
I come from an automotive service tech background - so I’m not new to AC work, I just don’t have time to do it myself. Country Air does good work and has integrity. I am impressed... read full review
When your A/C goes down in TX summer heat you want fast & efficient service! Zac went above & beyond to help resolve the issue & get our cool air back on, thank y’all!!!
Blake and Sam visited the same day within two hours of the initial call to inspect our AC system because it was not cooling properly. They were a knowledgeable team and did a thorough job checking all of the details in the house, attic and outside on the ac unit to discover the evaporator coil needed to be cleaned in the attic. Blake was transparent and honest and quoted a fair price and explained the procedure. They did not impose any selling of extras or try to price gouge knowing we needed a solution during the sweltering summer heat. Instead, they focused on the job with a smile to get us comfortable again. We signed up for their spring and fall maintenance program... read full review