“I can’t even begin to express my gratitude to this clinic and the people in it. A few weeks ago I had to put down my sweet sweet Cosmo. It was my first time going through the process. I called 3 vets here in LBK and Hub City was the only place that responded with compassion. I could feel the genuineness in Rachel’s voice every time she answered the phone. I immediately knew this is where I had to bring him. The experience although heartbreaking and without a doubt the hardest thing I’ve ever had to do, every one I encountered that day was so attentive, patient, and kind. There was no judgement and no unnecessary pressures. They made it easier to smile and even laugh a little. Dr. Bridge made the entire process so intimate and comforting. She saw not only the pain of my dog but my pain. Again, I just can’t express how awesome the entire staff is here. I can say God truly put us in the right place that day. You will not be disappointed bringing your babies here. Honestly a loving place with people who care. God bless and thank you to the entire Hub city vet team.“
“Best vet I've been to (and I worked at a few of them as well). The Dr.s are fantastic and the vet techs are so nice and on the ball. They have taken care of many of my animals for their entire cycle of life, the good the bad and the ugly. I've always trusted their recommendations and can't recommend them highly enough.“
“Best vet I've been to (and I worked at a few of them as well). The Dr.s are fantastic and the vet techs are so nice and on the ball. They have taken care of many of my animals for their entire cycle of life, the good the bad and the ugly. I've always trusted their recommendations and can't recommend them highly enough.“
“Thank you, Mrs Karen, for helping with our family cat, Remi. Thank you to all of the staff for everything you've done for our cats and kittens.“
“Always to the point and honest and no sugar coating nothing and great with the animals.“
“Dr. Don is great. He is very thorough and does what he can to help. My fur baby seems like she is on the mend...finally. Thank you, Dr. Don.“
“I love this place ! Super clean, friendly, and truly care about your animal. I never feel rushed and I always feel included in my animals treatment. I really love the vet takes into account the age of my animal before prescribing meds. Some vets want you in and out but not this vet. I plan to transfer all my animals over to Kingsgate.“
“Lego had his teeth cleaned and was treated like a king for the day! So thankful for how much love they gave him!“
“Staff have always been friendly and informative. The doctors are just as friendly and willing to take time to answer questions and respond to any concerns. Wait times have been minimal, even as a walk-in. Would highly recommend to anyone searching for an animal clinic.“
“We have used Key Animal Clinic for years with many of our pets and love them. I highly recommend them, especially for large-breed or bigger dogs and chronic condition management.“
“I am so pleased with the patience they express. Our furr babies are happy not scared when there!“
“Very helpful with my dog when I needed to put my dog to sleep. They were so symphonic. Thank you so much“
“The Indiana location staff is wonderful and this is the best place to board your pets! They are always helpful and remember our dogs when we bring them in. Last visit we only boarded one dog and they asked about our other dog by name. The boarding area is always so quiet, no dogs barking crazy, and ours aren’t distressed when we collect them.“
“I can’t say enough good things about the Lubbock Small Animal Emergency Clinic! Dr. Drew and the entire staff were absolutely amazing from the moment we walked through the door. Our dog had a sudden emergency, and their team jumped into action with such care and expertise. Dr. Drew is incredibly knowledgeable, compassionate, and truly went above and beyond to make sure our pup was comfortable and receiving the best care possible.
The whole team there is phenomenal—they were so attentive and genuinely caring, treating our dog as if he was their own. You can tell they all have a true love for animals and a dedication to their work. The clinic itself was spotless; it’s obvious they prioritize cleanliness, which gave us even more confidence in their care. The waiting area, exam rooms, and even the restroom were exceptionally clean, making the whole experience less stressful. I highly recommend Dr. Drew and her team—they’re lifesavers, and we’re so grateful for everything they did for our furry family member!“
“I had an emergency with my dog and wandered into this clinic right at closing time in a panic. The kind folks there recognized my concern and possibly saved my dogs life! We’d never visited or heard of this clinic before…but we certainly have a new vet clinic. My dog and I were so blessed today! Much gratitude to Dr Oden and his team. See you soon!“