Home Services at The Home Depot

Nov 2023

Bought a Maytag dishwasher, excellent price. Purchased on 1st expected on 8th but wasn't delivered till 15th. Paid for waterline kit and new electric cord. Didn't have with order when went to pick up, had to ask for them and they had to go get some off shelf. Ordered in Black , when our own hired plumber opened box it was stainless steel. Very frustrating but will keep it cause don't want to wait for another 15-20 days for yet ANOTHER one.

Nov 2023

I ask 3 employees to help me find a tool I needed. They all told me where to go and I still couldn't find it. I saw this lady I believe her name was Tiara who works in the appliance area. This employee has helped me the last 3 days because I have large products to complete right now. She has even come and ask me if I needed help. So today I saw her and I walked to her. I knew it was not her area but again she was so helpful. She looked up the item and it says there were 15 items. The reason why I couldn't find it was because it was out of stock where they were suppose to be displayed. She found the box up high in the shelf and went and got a ladder to help me get the tool I needed. Then she restock where the tools were supposed to be. Even in this time where there are not enough employees in many business I was grateful that she works there. Because I was about to leave and go to another store to get what I needed. Thanks

Feb 2023

It is almost impossible to actually shop inside the store itself. Aisles constantly closed or blocked. On at least 3 occasions I have left and gone to a competitor. Most recently I was attempting to shop for electrical supplies and here came the flagger and the forklift. Forklift driver hit numerous items. As it became apparent they wanted in the aisle I was attempting to shop in, I gave up and decided to get items in an adjacent aisle. By the time I got there, this aisle was also blocked. Seriously can't they stock shelves after hours? Gave up and left. Guess they don't care about customers