The transition from Mr D’s was tough. They tried to invoice us but we were paid for a year. They reviewed it and agreed. Then never came to deliver second pre-paid service and have raised prices and are sending annual invoice again before delivering what has been paid for.
April 2024
Bug Out has not handled things as well as Ds Pest Control used to. The scheduling process is terrible. I never know when my appt is going to be until almost the day of. That does not work well for people with full time jobs. However, Rodney is exceptional at his job. He always calls me ahead of time before coming and shows up on time. He is always friendly and works quickly. Best of all, it really works to keep the bugs away! I'm very happy with Rodney, but Bug Out needs to work on there scheduling and communication.
March 2024
I had a great experience with this company. I was skeptical at first, yes, because of reviews. They; however, did show up on time. They were very profesional. They did bring the wrong product for preventive care initially, but this was easily resolved by a phone call. On the next treatment visit, all was corrected. I was so impressed that I have booked them for continued treatment. Very impressed.
The transition from Mr D’s was tough. They tried to invoice us but we were paid for a year. They reviewed it and agreed. Then never came to deliver second pre-paid service and have raised prices and are sending annual invoice again before delivering what has been paid for.
Bug Out has not handled things as well as Ds Pest Control used to. The scheduling process is terrible. I never know when my appt is going to be until almost the day of. That does not work well for people with full time jobs. However, Rodney is exceptional at his job. He always calls me ahead of time before coming and shows up on time. He is always friendly and works quickly. Best of all, it really works to keep the bugs away! I'm very happy with Rodney, but Bug Out needs to work on there scheduling and communication.
I had a great experience with this company. I was skeptical at first, yes, because of reviews. They; however, did show up on time. They were very profesional. They did bring the wrong product for preventive care initially, but this was easily resolved by a phone call. On the next treatment visit, all was corrected. I was so impressed that I have booked them for continued treatment. Very impressed.