About The Home Depot
The Home Depot is a comprehensive home improvement store that offers a wide range of high-quality tools and products. It is often seen as one of the best places for adults looking for various supplies. The employees are super awesome, with some having a great sense of humor, while others may not be as lively but still contribute to an awesome store experience. Although finding assistance can sometimes be challenging, the store is known for its helpful and attentive customer service, as shown by employees like Jamar, who is patient and kind, going above and beyond to help customers with a smile. The garden center is well stocked, and workers there are noted for their helpfulness, ensuring that customers receive assistance when needed. Overall, this store is recognized for its effective service, often considered better than nearby competitors like Lowes, especially when it comes to customer support and price matching.
Always enjoy my visits here.
One employee specifically Brandon I beleive is his name. Black man always wears a hat.
He is always helpful and kind!
He remembers my family when we come in from time to time.
The store has what I need in stock and good prices.
I had to return something, and I was in line for only 2 minutes at the customer service desk before I got help.
Before me was a guy who was losing his absolute loving mind over having to wait a mere 15 minutes, claiming his wife was wondering where he was (I don't know about you, but I feel the average dude should be expected to take at least 30 minutes in a hardware store). He was screaming and yelling and making a complete scene. It is frankly embarrassing for us men to see this kind of behavior from a full-grown dude behaving like a 3 year old child.
Brenda kept her calm, was very respectful, but also stood her ground and did not let him intimidate her. The...read full review
I had ordered a tool set from Milwaukee. When I opened it up and tested everything, the battery charger was not working properly. I boxed everything up and took it to the Longview, Home Depot, fully expecting them to say that it was a Christmas sale item and all they can do is give me my money back.
However, I was pleasantly surprised that Lisa, at the service desk, went out of her way to find a replacement charger in the store and exchanged it for me. That is excellent customer service, and one of the reasons I keep coming back to the store.
I want Lisa’s management to know how good she is. Thank you.