“Sunday, lawnmower hits spigot pipe and cracks main pvc delivery line. I go to the hardware store 40 mins away and get all the parts, or so I thought. I didn’t have a coupler, so I rednecked it with duct tape (see my handiwork on the third pic??♂️). Called Rhea at 8a on Monday. Plumbing companies are swamped at this time. They just opening and the backlog of calls is lengthy. Katie picked up as I’m leaving a VM about my water main being broken. She says she’ll figure out a way to get it done today. 11am, JJ calls me, says he’ll reach out after 2 when he’s on his way from a different client an hour away. 3:30, Greg calls and says he has the parts needed and will arrive shortly. Greg arrives and seems to magically weave a spell on my kids who supervise his work. He talks with my kids like they’re best friends. Turns out, Greg has kids in the same grade as mine and at the same school. He finishes the repair and also fixes a second spigot that I also screwed up on Sunday. Then he pressurizes the system and it’s perfect! We have water!! Katie, JJ and Greg…Top Marks across the board!“
Plumbers
“Sunday, lawnmower hits spigot pipe and cracks main pvc delivery line. I go to the hardware store 40 mins away and get all the parts, or so I thought. I didn’t have a coupler, so I rednecked it with duct tape (see my handiwork on the third pic??♂️). Called Rhea at 8a on Monday. Plumbing companies are swamped at this time. They just opening and the backlog of calls is lengthy. Katie picked up as I’m leaving a VM about my water main being broken. She says she’ll figure out a way to get it done today. 11am, JJ calls me, says he’ll reach out after 2 when he’s on his way from a different client an hour away. 3:30, Greg calls and says he has the parts needed and will arrive shortly. Greg arrives and seems to magically weave a spell on my kids who supervise his work. He talks with my kids like they’re best friends. Turns out, Greg has kids in the same grade as mine and at the same school. He finishes the repair and also fixes a second spigot that I also screwed up on Sunday. Then he pressurizes the system and it’s perfect! We have water!! Katie, JJ and Greg…Top Marks across the board!“