About Big Star Water Wells
Reviews for Big Star Water Wells
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Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 9AM - 5PM
Sunday: 12 - 5PM
Big Star Water Wells is a reliable and experienced water well services company serving the Lindale and East Texas area. They are licensed and insured, handling various types of water wells such as deep wells, shallow wells, and irrigation wells. The company is known for its exceptional service, including being responsive, accurate in estimating timelines, and keeping clients informed. They are professional, courteous, and thorough in explaining the diagnosis and repair process, ensuring clients make informed decisions. According to recent customer reviews, the company has gained a reputation for honesty, trustworthiness, and fair pricing. One customer praised the owner, Anthony, for going above and beyond, even assessing an abandoned well at no charge. Another customer was impressed with Anthony's prompt response, excellent communication, and friendly demeanor during a pump replacement in an irrigation well. The reviews highlight the company's commitment to customer satisfaction and the owner's maturity and work ethic, even at a young age.
I absolutely 100% recommend Big Star Water Wells out of Lindale. Anthony went WAY above & beyond my expectations for my situation! He went to my site in Whitehouse to assess whether I should consider resuscitation of an old abandoned well ... at no charge. When it was time to bring it back to life, Anthony promptly returned with all necessary equipment. After removing the old pump & motor, he determined it wouldn't provide sufficient water for my needs. We together decided to abort the plan. Again, he did not charge anything. This guy is amazingly honest, trustworthy and fair. If ever you need a well guy, Anthony is your man! His quote was hands down better than others I spoke with, his communication was outstanding, incredibly polite & professional! If you are ever on the fence with any well needs, don't hesitate for a minute to reach out to Big Star Water Wells ... I couldn't recommend anyone more than these guys!
Anthony with Big Star just replaced the pump in my irrigation well. Prompt reply to my initial call. Excellent Communication about arrival time. Extremely friendly. Gave me the possible causes for the reduced pressure from my pump. Arrived for what turned out to be a pump replacement with EVERYTHING required to perform the job. I could not have asked for a better job.
Anthony showed up on time, was able to diagnose and fix our problem and was polite and professional. People don't care what you know until they know you care. Anthony cares. It also rare to find someone in their 20's so mature and hardworking.