Best Heating & Air Conditioning / HVAC In Lewisville

“David was great. Came out after hours to get our home cooled off. Definitely the best guy and company I've dealt with. Definitely recommend with a 5/5 for going above and beyond when everybody else wouldn't. Thank you again from myself, my wife, our 2 kids and our 2 puppies. We're chillin now...literally!??“

“Marco came on time. I appreciated that he came with shoe covers and a mat to keep my floors from getting dirty.

Marco was respectful and professional throughout the whole process. He told me beforehand what needed to be done and what the cost would be. I thought that the cost was reasonable.

I appreciate that Marco showed me pictures of the work that he did. I was so pleased and impressed with the service that I signed up for their Prime Advantage Family service plan. I would highly recommend Prime AC and Heat for anyone looking for work to be done on their HVAC systems.

Update 09/15/23

This is now the third time that Marco came out to provide service for my HVAC system. Today's service was for the annual furnace inspection and maintenance service that is part of the Prime Advantage Family service plan. Marco replaced the filters free of charge. He inspected the furnace to make sure that it isn't leaking CO.

After Marco inspected everything, he showed me pictures and gave me a detailed explanation of the inspection and service that he provided. I appreciated that he took the time and made the effort to explain everything to me.

Marco came out the previous time when my upstairs AC unit suddenly stopped working at the end of July. I was really appreciative that I was able to schedule an appointment the very next day after my upstairs AC unit went out. It was the same issue that I had with my downstairs AC unit back in the Spring. He promptly fixed the issue again. And as always, he showed me pictures and explained to me the work that he did.

I've been very pleased that I chose Prime AC and Heat to service my HVAC system. I believe that they provide honest, professional, and excellent service at a reasonable price. I wholeheartedly recommend choosing Prime AC and Heat to maintain and service your HVAC system.

Update 04/16/24

Marco came out for the annual maintenance check-up for my AC units. As always, he took his time and did a thorough job of inspecting my units.

I was impressed that Marco remembered to make a repair with my drain line that we had discussed during his last visit in September 2023. After he finished making the repairs, he showed me pictures of the work that he did. I'm again pleased with the excellent service that Marco provided.

I feel that the cost for the repair was reasonable. And since I have the Prime Advantage Family service plan, I received a 10% discount on the repair.

I continue to be pleased that I've chosen Prime AC and Heat to service my HVAC system. I'm thankful to receive excellent service at a reasonable price.

Update 07/12/24

I noticed that water was dripping out of the secondary condensate line, so I knew that there was an issue that needed to be addressed. I contacted Prime AC and Heat yesterday, and they scheduled Marco to come out today.

Marco came on time as usual. He quickly diagnosed the issue to be that the primary condensate line was blocked. He cleared out the blockage, and the issue is now resolved.

I was expecting to be charged for Marco's services, but I was surprised when he didn't charge me anything. He humbly said that he didn't really do anything except some cleaning. I was very thankful and appreciative to receive excellent service as usual without even being charged for it.

I feel even more that I made the right decision to choose Prime AC and Heat to take care of any issues that I have with my HVAC units. I have peace of mind knowing that if any issues do arise, I can trust Marco to promptly come out and fix the problem.“

“Carlos Magada did an amazing job. He came to spray our home since we found an American cockroach in our rental house. He reassured us that American roaches don't breed inside and cause infestations. He was very communicative about everything he did. He helped point out a termite tube on our house as well so that our owners could take care of the issues. Very thankful for the work he did. I will be sure to use ABC in the future for any needs.“

“I’ve worked with this company (Glen) for a long time. He is the most honest and efficient technician that I’ve come across. Always making sure to take care of his customers. Thank you“

“Great service. Knowledgable technicians with plenty of experience. Thorough job cleaning and maintaining the unit. We got extra years out of our old unit before it bit the dust after 15 years (expected it to be done in 10 years). They installed our new unit and we are now under their maintenance plan. It's blowing cool and we are ready for summer.

Adding more: we just had our maintenance check by Josh. Cleaned everything. Great service.

Adding more: Had to have the fan blade and motor replaced because of rodent damage. Josh again did an excellent job diagnosing the issue, got the part ordered and was delivered and ready to install next day. He came by and finished the install in under and hour. Always excellent service and knowledge. Unit it cooling much more efficiently and quietly now.“

“It is not everyday you experience a service contractor who hits all the marks, but Shawn and Aaron at Frost did just that. They were punctual, professional, and have a ton of experience between them. I've used them now for three projects, three different AC units at different houses. Two they were able to repair very cost effectively, without trying to upsell me to a new unit. The other unfortunately did require a new unit (it was 25 yrs old and on life support) but even then they took the time to lay out my options in terms easy to understand and answer all of my questions. I will definitely be using them for all of my future HVAC needs.“

“Great experience with Hugo and Jason just now! They cleaned my system up and answered all my questions. Good guys with great sense of humor. Will definitely be coming back when I'm ready for some upgrades.“

“Mark was very professional, knowledgeable, and courteous. Problem was fixed very quickly“

“My absolute favorite AC company in ALL of DFW. They're great, honest, fast, and reliable.“

“First time using this company for our commercial HVAC needs. We called and they came out just a few hours later. Joe was our tech, he was very courteous and professional. Took care of what we needed, recommended some additional work but didn't push when we declined and left a quote for the optional work in case we changed our minds. He was very knowledgeable and pleasant to work with. Would recommend them and will be using them again for our ongoing HVAC needs.“

“Our AC unit failed and the CRS team had a new ac installed and cooling our house again in no time! Even highly damaging storms the week of the AC failure, they were able to schedule us quickly to get a replacement unit installed and get our house temp back down below the 80s like it should be. I can’t recommend CRS enough to anyone who is having AC issues.“

“Best hvac service. Readily available and competitive pricing! Metrocrest is an awesome hvac company to our business. Dave is knowledgeable and so helpful. Will use for all ac and heating needs!“

“Love Kelly’s Heating and air! Brad is always nice and quick to fix the problem. Definitely recommend using this company!Service: Heating system repair“

“Cayden came out to do our annual plumbing inspection. He found one issue, priced it out, and ordered the parts. He was very thorough, answered all my questions, made suggestions regarding maintenance, and was sweet, funny, and patient. We've used C&W for years and lots of plumbing work. I think the best recommendation is that we keep using them because their business model provides confidence you are getting good work at an expected price.“

“Cesar Salgado was extremely professional polite and expedient with his service. I thoroughly enjoyed the entire experience even down to the initial call and booking.“

“Great pm really cares, listens to customer cares, looks for solutions consults others. Always better then being to proud to admit when problems are unique when dealing with advanced systems. Having personally with complex trouble shooting I appreciate his work.“

“Seyi A. Was my tech that replaced my water heater today. I have used this company for heating ac for years without any issues. And today I can say that the plumbing department is just as amazing. My tech was quick to arrive when he promised and was very professional. 10 stars!“

“We used CotyLine for one of our air conditioners, and they went over and beyond. They clearly articulated the issue and got it fixed in record time and with quality

A special shout out to TRAVIS who took care of us. I will certainly use them again!“