About Genie Sales & Service Co.
Genie Sales & Service Co. is a garage door and opener repair and installation company, recognized as the "Best in Denton County" for three consecutive years. They work on all garage door and opener brands, and have been serving customers with three generations of their family since 1957. Reviewers highlight the exceptional customer service and quality work provided by the team. Specifically, Cory and Gary are commended for their prompt, professional, and thorough service in replacing broken springs and installing new openers. They are praised for their honest work, honest pricing, and clear explanations of features. The level of service is described as excellent, courteous, and well-priced. Customers often praise Cory for being prompt, knowledgeable, and professional. They appreciate his responsiveness and proactive communication, noting that his price is competitive and the work is done on time with high quality. Many reviews mention his patience with questions and his clear explanations of controls and features. The team’s courteous attitude and dedication to honest service make the experience very positive. Supporting this local, third-generation family business is seen as a great choice, with customers frequently expressing their willingness to call again for future repairs or installations.
Cory was outstanding to work with. Excellent communication, prompt responses, transparent pricing, exceptional service, and an all-around positive experience. This is the only company we're calling in the future for our garage door opener service needs.
Cory was incredible! Very Professional, courteous kind and knowledgeable. His pricing was exceptional this day and time. I would highly recommend him and his company.
Karen
We experienced an extreme, late-night garage door disaster that left the door completely off its tracks, door panels bent and several of the track anchors damaged. I called Genie first thing the next morning and Cory was out by mid-day, had the door panels straightened out and on it's tracks, anchors reset, added a brace to stiffen the door, oiled and tuned it up and had it fully functioning in less than 30 mins; you'd never know it was even damaged. Cory is friendly, professional and highly experienced. The service was remarkable and very reasonably priced - definitely a 5-star experience all-around. Thanks again Cory!