Elevate Wellness Center

Dec 2023

I only went here because my insurance required it as a pcp and I'm glad I can now go somewhere else with better insurance. The main doctor (Dr.Hussein) always seems to not care and would always make it seem like I'm an inconvenience with my visits. Honestly, the whole place feels tense. The nurse practitioners were always kind and understanding, though. Just hope you get the doctor on a good day but even then you probably won't have a good experience. One time when they didn't fill out my paperwork right, they messaged me saying they needed to call me to fix it but I told them I was at the airport so I probably couldn't respond. They still called and I was able to answer. Call maybe was 10-15 minutes, and they wanted to charge me $90 for a call for their mistake . If you're looking for a good place, Kelsey-Seabold Clear Lake is always my go-to.

Oct 2023

I wish I could give zero stars. Dr.Hussein is extremely negligent. I took my newborn son in and mentioned how jaundiced he looked, she looked at his hospital blood work and was not worried. He got progressively yellow and so I reached out concerned. She told me I was overreacting but to bring him in. I brought him in and she treated me horribly. She told me "I think we could wait it out, if I'm wrong you can sue me". I insisted on blood work she said "okay but you're going to hate yourself when he is crying from the poke". 3 days later we were in the ICU with him to treat his critical jaundice levels. Dr.Hussein completely avoided me after that. We ended up moving clinics and are much happier. It's a shame because NP Misty is SO kind and her staff is lovely. Her negligence could have had devastating consequences.

Jun 2023

I express strong caution to anyone who reads positive reviews about Dr. Hussain and considers visiting her. If you value being treated with respect, dignity, and having your concerns taken seriously, I discourage you from seeing her. During my initial appointment, she had a dismissive and rushed attitude, lacking empathy and failing to listen to my issues. Bedside manner was terrible. I found fabricated things in my after-visit summary. The entries falsely claimed that we discussed personal factors contributing to my chronic fatigue or IBS. Dr. Hussain didn't even make eye contact with me when diagnosing me with IBS; instead, she stated it to the nurse without explaining it to me. Although I was already familiar with IBS, I couldn't imagine how a patient unfamiliar with IBS would feel in that situation. She has lack of patient interaction, inadequate communication skills.The after-visit summary said other discussions that never took place. Reading these entries left me bewildered, questioning if we were even at the same appointment. excerpt of what was recorded: "Discussed with patient organic and lifestyle causes that could be attributing to fatigue, including sleep hygiene. Counseled patient on triggers that cause instability and mechanisms to help deal with stressors. Discussed goals for patient. Discussed risks and benefits of agent(s) and CBT counseling. Advised patient to continue with support system. Instructed follow-up in 4 weeks, or sooner if symptoms worsen. THESE NEVER HAPPENED. NEVER TOOK PLACE. I was taken aback when Dr. Hussain entered the room and exclaimed, "Shit, this is as good as it gets. Why is this little girl getting an EKG?" Firstly, I question the appropriateness of addressing a 20-year-old in such a manner. Does being 20 years old classify me as a "little girl"? It is important to note that I am not being overly sensitive; she referred to me as a "little girl" twice and a "kid" once, displaying a consistently condescending attitude. Regardless of whether she intended it as a joke, such unprofessional behavior is unacceptable when dealing with a patient. It is worth mentioning that she repeatedly referred to me as "the little girl/one with the heart murmur issue." Additionally, she made unsolicited comments about pregnancy, suggesting that having a heart murmur and experiencing tiredness would be undesirable for a pregnant woman. She even attempted to make a joke about not meaning pregnancy "right now," but rather in about 10 years, insinuating that having children at 20 would be inappropriate. Her opinion on my reproductive choices is irrelevant, and it was inappropriate for her to make such remarks. I found her jokes to be highly inappropriate. It's worth noting that Dr. Hussain has no knowledge of whether I have children or have been pregnant before. Her assumptions are rude and unprofessional. A doctor should not dictate when it is appropriate for a patient to have children, nor should they demean patients by referring to them as "kids" or "little girls" when they are adults with their own responsibilities, professions, and relationships. The lack of respect and basic decency displayed by Dr. Hussain was truly astonishing. 2 nurses were present, and they were kind and acted as nurses should. They maintained professionalism. During EKG procedure, Dr. Hussain was rough in her handling of telling me to move my arm. It's not so much about kindness as it is about common decency. I have never encountered such an experience before, despite having seen numerous doctors in the past. While I understand that she likely has many patients and may not remember me specifically, she could at least review the information readily available on the computer in front of her, instead of displaying unprofessionalism. Her approach was brusque, hurried, crossed professional boundaries, and exhibited rudeness and unprofessionalism overall. I made the mistake of giving her a chance based on the stellar Google review