After getting 4 estimates for a complete HVAC upgrade including all Duct work in the attic( I had 5 scheduled but when Trevor from Morrow Mechanical showed up and saw he there were other HVAC Companies giving me estimates, He stated" this is not our kind of job"(?!) and left), I felt Dr. Cool was the Company that I was willing to trust to do the job the most professionally with superior products. In the end they exceeded my expectations and I now have a 100 percent efficient System that is fully Warrantied for 10 years. Thanks to Devin for building value in Dr. Cool Professor Heat and convincing me of his ability to meet all my concerns on this Project and a... read full review
August 2024
I don't write reviews, but I had to write this one. I had a plumber out (from another company) on Aug. 14 to reroute the primary drain for my A/C, and through no fault of their own, the A/C broke. None of us realized this until they were already gone.
I called Dr. Cool, who I have used before (with great results), at 3:07 p.m. and they said they would have someone out same day. Michael and a newer technician (I unfortunately forget his name) arrived at around 4:30 from Galveston, which is an hour away from me. Those two worked non-stop until after 8:30 that night to fix my problem. It didn't take so long because they didn't know what... read full review
August 2024
I purchased a Trane XV-18 last June. It is quite impressive and very technically computerized.
I purchased the whole package; air conditioner, furnace, ducts, grills, insulation, and a new attic door.
It was very expensive but it is definitely worth it as it will pay for itself in the long run.
It has already reduced my air-conditioning and heating bill enormously from my old Lennox that came with the house 16 years ago.
(Air-conditioning bill reduced by $500) (Heating bill reduced by $300)
Nic and Tuan handled the entire project from beginning to end.
After getting 4 estimates for a complete HVAC upgrade including all Duct work in the attic( I had 5 scheduled but when Trevor from Morrow Mechanical showed up and saw he there were other HVAC Companies giving me estimates, He stated" this is not our kind of job"(?!) and left), I felt Dr. Cool was the Company that I was willing to trust to do the job the most professionally with superior products. In the end they exceeded my expectations and I now have a 100 percent efficient System that is fully Warrantied for 10 years. Thanks to Devin for building value in Dr. Cool Professor Heat and convincing me of his ability to meet all my concerns on this Project and a... read full review
I don't write reviews, but I had to write this one. I had a plumber out (from another company) on Aug. 14 to reroute the primary drain for my A/C, and through no fault of their own, the A/C broke. None of us realized this until they were already gone.
I called Dr. Cool, who I have used before (with great results), at 3:07 p.m. and they said they would have someone out same day. Michael and a newer technician (I unfortunately forget his name) arrived at around 4:30 from Galveston, which is an hour away from me. Those two worked non-stop until after 8:30 that night to fix my problem. It didn't take so long because they didn't know what... read full review
I purchased a Trane XV-18 last June.
It is quite impressive and very technically computerized.
I purchased the whole package; air conditioner, furnace, ducts, grills, insulation, and a new attic door.
It was very expensive but it is definitely worth it as it will pay for itself in the long run.
It has already reduced my air-conditioning and heating bill enormously from my old Lennox that came with the house 16 years ago.
(Air-conditioning bill reduced by $500)
(Heating bill reduced by $300)
Nic and Tuan handled the entire project from beginning to end.
Kudos... read full review