Laredo Eye Institute

Feb 2024

Front office receptionist Victoria was too busy on her phone with her window open, I was standing there for 5 minutes with my daughter till I said hello & she finally acknowledged me. She was very rude & unprofessional. The rest of the visit was good for the most part. The male in the back was great & patient with my 4 year old. Dr was great, answered all my questions & concerns & was very thorough.

Jan 2024

Front Desk was very unprofessional and didn't have my VA paperwork ready. They failed to communicate with me during the 2 hours I was waiting in the lobby to be called in. They couldn't explain to me what was wrong or if I was missing any paperwork and kept telling me to wait. When I asked them if I was going to be able to be seen, they weren't even aware that I was still waiting.

Oct 2023

Bad just Bad, super long wait time, people standing cause they over schedule patients and they have no chairs for them all. And a big hassle just to get my prescription no no I'm going elsewhere.