My hair stylist left and when I asked about it, the staff laughed at me and said she hadn't worked there for more than a year which was impossible because I had seen her 10 months a earlier. They offered at appointment which I accepted, not knowing it was the manager who charged $96 for a regular haircut without informing me that it was a vastly different price than what I usually paid very frustrating experience
February 2022
Love! Decor inside is cute with espresso and beverage options. They stick to schedule and send reminders the day before. Hair cut- exactly what I wanted! Thank you Marisol! I'll leave some pics but I wanted layers, wispy bangs at my eyebrows, and a few inches off. She showed me how much she was planning on taking off, Stuck to it, and checked-in throughout. Marisol is also easy to talk to and a professional, sweet person. You can't go wrong with her.
November 2021
I'm an Austinite for 30 years. Mucho experience with good, bad and ugly services. Re: my first and last visit with Jana Below are the unacceptable issues I've learned after just one very, very long appointment and Jana's rescheduling fiasco. Ye Gads... 1. My first appointment was for partial highlights and a trim. Appointment was moved.. three times. Hair trim first...by 30 minutes. Whoops! Highlights by 20. 2. My "highlights" took much longer than ever in my experience. Yikes! Jana was surprised at the speed my fine hair absorbed the highlights. 3. Whoops! After $300 my hair was a disaster. I immediately scheduled an appointment with my former... read full review
My hair stylist left and when I asked about it, the staff laughed at me and said she hadn't worked there for more than a year which was impossible because I had seen her 10 months a earlier. They offered at appointment which I accepted, not knowing it was the manager who charged $96 for a regular haircut without informing me that it was a vastly different price than what I usually paid very frustrating experience
Love! Decor inside is cute with espresso and beverage options. They stick to schedule and send reminders the day before. Hair cut- exactly what I wanted! Thank you Marisol! I'll leave some pics but I wanted layers, wispy bangs at my eyebrows, and a few inches off. She showed me how much she was planning on taking off, Stuck to it, and checked-in throughout. Marisol is also easy to talk to and a professional, sweet person. You can't go wrong with her.
I'm an Austinite for 30 years. Mucho experience with good, bad and ugly services. Re: my first and last visit with Jana Below are the unacceptable issues I've learned after just one very, very long appointment and Jana's rescheduling fiasco. Ye Gads... 1. My first appointment was for partial highlights and a trim. Appointment was moved.. three times. Hair trim first...by 30 minutes. Whoops! Highlights by 20. 2. My "highlights" took much longer than ever in my experience. Yikes! Jana was surprised at the speed my fine hair absorbed the highlights. 3. Whoops! After $300 my hair was a disaster. I immediately scheduled an appointment with my former... read full review