Despite the size of the community, the selection has always been poor. Today I went in for bird food and a toy or two. They had once choice for small parrot food (like fruit loops that aren't quite healthy) and like maybe a dozen toys, mostly for small birds. Like parakeet small. Even before the vet office took up space, their choices have been limited.
August 2024
To give a quick back story: we initially ordered our dogs food on Amazon, and it got delayed, but we couldn't wait. We had given our pup the last of her food last night. I went in the Petco app to order food for one year old Labradoodle, and I wasn't able to order "until they opened." I placed the order right at 9am, and because I work from home, my husband agreed to go pick up the food. I told him the back story so that he would know that we just placed the order, and they may need some time to go grab it. Apparently, my husband was met with a VERY annoyed employee stating, "You should wait at least an hour before picking up an online order."... read full review
August 2024
We come in every 2 weeks to get our dog food & always have a great experience. However, there is an employee that stands out above the rest! His name is Yacuba or Cuba & he has AMAZING customer service & attitude when dealing with customers! Petco in Kyle, Texas you really have great employees! ** Kim, Tim & Harley the grouchy Pomeranian**
Despite the size of the community, the selection has always been poor. Today I went in for bird food and a toy or two. They had once choice for small parrot food (like fruit loops that aren't quite healthy) and like maybe a dozen toys, mostly for small birds. Like parakeet small. Even before the vet office took up space, their choices have been limited.
To give a quick back story: we initially ordered our dogs food on Amazon, and it got delayed, but we couldn't wait. We had given our pup the last of her food last night. I went in the Petco app to order food for one year old Labradoodle, and I wasn't able to order "until they opened." I placed the order right at 9am, and because I work from home, my husband agreed to go pick up the food. I told him the back story so that he would know that we just placed the order, and they may need some time to go grab it. Apparently, my husband was met with a VERY annoyed employee stating, "You should wait at least an hour before picking up an online order."... read full review
We come in every 2 weeks to get our dog food & always have a great experience. However, there is an employee that stands out above the rest! His name is Yacuba or Cuba & he has AMAZING customer service & attitude when dealing with customers! Petco in Kyle, Texas you really have great employees! ** Kim, Tim & Harley the grouchy Pomeranian**