Was not informed prior that booking with a master was additional $20. Didn’t get told that until I checked out. I had into offer $99 plus I went hybrid for additional $45 but never told me about the master up charge. I spent a total of $189 and I’m not hopeful and it’s only been 5 hours. They looked ok when I left but My eyes have not stopped watering since I started and they itch and the left eye is looking fuller and darker and longer than the right so they look very uneven… , which is odd because the left one is the one that is watering the worst. Pretty sure I just wasted $200 and I’m not as happy as I thought I would be after spending that much money.
May 2024
update!A few weeks after I had left my review, I received a phone call from the new studio manager. She was concerned about my review and wanted to hear about my experience, and I pretty much told her everything from my original review.She was extremely understanding, and offered me to come back in for a new set on the house. I got my lashes done again this past Wednesday, and I am excited to say that my lashes look amazing, everything that I originally asked for. Not only that, my service was comped, thanks to an understanding staff team.I think that I am going to chalk up my first experience to having a beginner tech (everybody learns somehow, no hate to my first tech!)... read full review
April 2024
I got my lashes done here for a dance competition and they are BEAUTIFUL! I have had so many compliments on my eyes since. The girls working at the desk are so sweet and helpful when choosing the style I wanted.
Was not informed prior that booking with a master was additional $20. Didn’t get told that until I checked out. I had into offer $99 plus I went hybrid for additional $45 but never told me about the master up charge. I spent a total of $189 and I’m not hopeful and it’s only been 5 hours. They looked ok when I left but My eyes have not stopped watering since I started and they itch and the left eye is looking fuller and darker and longer than the right so they look very uneven… , which is odd because the left one is the one that is watering the worst. Pretty sure I just wasted $200 and I’m not as happy as I thought I would be after spending that much money.
update!A few weeks after I had left my review, I received a phone call from the new studio manager. She was concerned about my review and wanted to hear about my experience, and I pretty much told her everything from my original review.She was extremely understanding, and offered me to come back in for a new set on the house. I got my lashes done again this past Wednesday, and I am excited to say that my lashes look amazing, everything that I originally asked for. Not only that, my service was comped, thanks to an understanding staff team.I think that I am going to chalk up my first experience to having a beginner tech (everybody learns somehow, no hate to my first tech!)... read full review
I got my lashes done here for a dance competition and they are BEAUTIFUL! I have had so many compliments on my eyes since. The girls working at the desk are so sweet and helpful when choosing the style I wanted.