This was our first time leaving our dog, who is like family, with a boarder. We were very reluctant but didn't have a choice because our pet sitter fell through when leaving town for vacation. The staff was not warm or welcoming at the time of drop-off. They were also non-responsive when calling multiple times and emailing to check-up on our dog while we were out of state. We had to call and choose the new customer option to get anyone to answer the phone. When we picked up our dog it was the same as dropping her off, no warm welcome or info of how her first stay went. We were even half-heartedly instructed to pick up her belongs on the side shelf before leaving.... read full review
June 2024
Always a great experience for my two babies. They are always excited when I get them there. They stay in the room together and are both washed and clean when I pick them up.
August 2023
Really happy with how my Lab turned out from his bath/deshedding. He is a 5 year old lab, with no prior experience at groomers. I was nervous and so was he, but when I picked him up, they reassured me he did great. And he smelled amazing, was so soft and shiny. I was really impressed with the results.
This was our first time leaving our dog, who is like family, with a boarder. We were very reluctant but didn't have a choice because our pet sitter fell through when leaving town for vacation. The staff was not warm or welcoming at the time of drop-off. They were also non-responsive when calling multiple times and emailing to check-up on our dog while we were out of state. We had to call and choose the new customer option to get anyone to answer the phone. When we picked up our dog it was the same as dropping her off, no warm welcome or info of how her first stay went. We were even half-heartedly instructed to pick up her belongs on the side shelf before leaving.... read full review
Always a great experience for my two babies. They are always excited when I get them there.
They stay in the room together and are both washed and clean when I pick them up.
Really happy with how my Lab turned out from his bath/deshedding. He is a 5 year old lab, with no prior experience at groomers. I was nervous and so was he, but when I picked him up, they reassured me he did great. And he smelled amazing, was so soft and shiny. I was really impressed with the results.