About Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services in Killeen is a reliable and professional plumbing company that has been serving homeowners and businesses since 1935. They offer 24-hour emergency service with no extra charge for plumbing or drain cleaning services at night, on weekends, or holidays, and provide free estimates. Roto-Rooter's uniformed, badged, licensed, and insured plumbers are known for their fast and efficient service, whether it's fixing kitchen or bathroom plumbing, clearing clogged drains, repairing toilets, burst pipes, or water heaters. The company also offers water damage restoration and cleanup services. Customers have praised the company's willingness to go above and beyond, with one reviewer noting that a plumber named James worked late into the night to fix a burst well pipe. Another customer, Kelvin, was described as an "awesome guy" who was professional, friendly, and worked hard to replace a hot water heater.
During the freeze my well pipes burst. I had no water in the house and all the plumbers were busy, plus many won’t do wells or outside city limits. I called Monday,and they set an appointment for Friday, but they didn’t make it because their previous appointment at an apartment complex ran the whole day. To make up, they sent one of their guys, James, after hours to fix it. He arrived 6:30, assessed the work needed, then drove back to Killeen to get the extra parts needed for a well. He finished at midnight, even though I’d told him several times to go home and finish it the next day. I’ve never had a plumbing service go above and beyond like this.
Kelvin was amazing to work with! He worked with my schedule and really tried hard to make sure that the project worked for me. He was always on time and friendly. Will request him again if I need any more plumbing work done!
Kelvin was an awesome guy, very professional and friendly. Appreciate how hard he worked to replace my hot water heater. If I need any plumbing again I’d definitely want Kelvin to return.