I just arrived in town to find the carpet in our new house to be unusably disgusting (my best guess is most likely due to the previous occupants' pets). With less than 12 hours until my wife and small sons (one of whom is 12 months old) were due to arrive, I called Killeen Steam Team and they came out the same day. Flexibly dealing with my confused descriptions of how much work needed to be done, they not only vacuumed the house, but treated and cleaned the carpets in a way that made a night and day difference, and on top of that, their service was not only both friendly and efficient, but also extremely cost-effective. They more than earned five stars and are now... read full review
February 2024
We can't remember the last timecwe had our carpets cleaned, so you can imagine how bad they were.Our technician "walked" the house with the wife and took note of the areas with which she was most concerned. He got right to work and was out of the house in an hour and a half. His equipment was clean, in good repair, and it was obvious when he began, that he was a professional.We also had a lift assist chair that is used at least 12 hours a day, and is used as an eating area for a 77 year-old man with Parkinson's. You can imagine how bad it was with food stains, body oils, etc. Well, it now looks like was never used except for expected wear and tear.We... read full review
January 2024
Great communication, and an awesome job. I am a property manager and unbeknownst to me the city had turned off the water, the tech went to get a truck that held water and ended up doing the job the same day. I am over the moon impressed, and the house looks great for its new tenant! Fair price, great service.
I just arrived in town to find the carpet in our new house to be unusably disgusting (my best guess is most likely due to the previous occupants' pets). With less than 12 hours until my wife and small sons (one of whom is 12 months old) were due to arrive, I called Killeen Steam Team and they came out the same day. Flexibly dealing with my confused descriptions of how much work needed to be done, they not only vacuumed the house, but treated and cleaned the carpets in a way that made a night and day difference, and on top of that, their service was not only both friendly and efficient, but also extremely cost-effective. They more than earned five stars and are now... read full review
We can't remember the last timecwe had our carpets cleaned, so you can imagine how bad they were.Our technician "walked" the house with the wife and took note of the areas with which she was most concerned. He got right to work and was out of the house in an hour and a half. His equipment was clean, in good repair, and it was obvious when he began, that he was a professional.We also had a lift assist chair that is used at least 12 hours a day, and is used as an eating area for a 77 year-old man with Parkinson's. You can imagine how bad it was with food stains, body oils, etc. Well, it now looks like was never used except for expected wear and tear.We... read full review
Great communication, and an awesome job. I am a property manager and unbeknownst to me the city had turned off the water, the tech went to get a truck that held water and ended up doing the job the same day. I am over the moon impressed, and the house looks great for its new tenant! Fair price, great service.