Jeanette Nicholson, DVM

Sep 2021

It is with extreme gratitude that I must thank DVM Sarah Kwon and the staff for the kind, considerate, empathic care they showed me and our calico cat, Nefertiti, during a walk-in visit on Friday 9-18-2021. Difficult decisions had to be made and everyone there showed a level of concern rarely seen today. From the rapid response to a question on their webpage to helping me with the grief of losing a pet by little things like a staff member waiting with Neffi in the exam room while I checked out to carrying our pet carrier to the car for me while I carried her remains. I had never visited this vet clinic but in the future, they will forever be our vet.

Sep 2021

All the staff members are kind and caring. They made the process of saying goodbye to my dear bunny as smooth & comfortable as possible. It only took one day for her cremated remains to be returned to us.

Dec 2017

Our family dog Prowler hadn't gotten very ill and didn't need to suffer anymore and the hardest thing you can do as a family is have him put down but, we googled for clinic that deals with veterinary euthanasia and El Centro pops up first I made the call the reception was great from the start to finish after explaining the situation, when we arrived everything was smooth and professional and explained by the Doctor who was awesome and made the procedure easy for us our prowler didn't struggle he went out peacefully like I hoped fur it hurts like hell but it was the right the decision to make and the right place to take him. Thanks again to the entire Team@ El Centro Pet Med. CTR