Animal Emergency Center of Killeen

The Animal Emergency Center of Killeen provides emergency and critical care for animals. Their team of veterinarians, technicians, and staff aim to create a safe and comfortable environment for pets and their owners during emergencies. Clients have praised the staff for their professionalism, compassion, and clear explanations of treatment options. They appreciate the respectful and dignified way the team handles difficult situations, such as end-of-life care. Wait times can be lengthy due to the nature of the facility being the only emergency room in the area and prioritizing animals in critical condition. Some clients have expressed concerns about the handling of their animals, particularly those with pre-existing conditions or recent surgeries. They suggest seeking care elsewhere for less urgent situations and recommend improving communication and clarity regarding treatment plans. Despite these concerns, the receptionists have consistently received positive feedback for their friendliness and patience.