The outside unit on our heat pump went out on Sunday 8/27. Every place I called was booked until Monday. I called A Better Deal at 3pm and was told someone would call between 5:00-7:00pm. Gregory called at 4 and was here soon after. He advised what we needed and the cost. He said they could install the new unit Wednesday 8/30 and did a quick fix so the unit would cool. They called Tuesday morning 8/29 and said they had a cancellation, so they got it in a day early. They are definitely on speed dial!
September 2023
Well, I had a rough weekend. Our unit went down Friday night early Saturday morning of course it was during Labor Day weekend, so no parts could be gotten so we struggle through the weekend. Luckily a better deal we're able to get us up as soon as the parts house opened. We can't thank you guys enough I will definitely use you guys if I ever have a need again, thank you for getting us back up and running. We appreciate your Great customer service, friendly service tech.
August 2023
Used them at the beginning of the summer because our unit wasn’t cooling our house. Andrew came out and diagnosed the issue within 15 minutes. Very thankful for such a timely response and a quick fix!Service: A/C system maintenance
The outside unit on our heat pump went out on Sunday 8/27. Every place I called was booked until Monday. I called A Better Deal at 3pm and was told someone would call between 5:00-7:00pm. Gregory called at 4 and was here soon after. He advised what we needed and the cost. He said they could install the new unit Wednesday 8/30 and did a quick fix so the unit would cool. They called Tuesday morning 8/29 and said they had a cancellation, so they got it in a day early. They are definitely on speed dial!
Well, I had a rough weekend. Our unit went down Friday night early Saturday morning of course it was during Labor Day weekend, so no parts could be gotten so we struggle through the weekend. Luckily a better deal we're able to get us up as soon as the parts house opened. We can't thank you guys enough I will definitely use you guys if I ever have a need again, thank you for getting us back up and running. We appreciate your Great customer service, friendly service tech.
Used them at the beginning of the summer because our unit wasn’t cooling our house. Andrew came out and diagnosed the issue within 15 minutes. Very thankful for such a timely response and a quick fix!Service: A/C system maintenance