Katy Veterinary Clinic: Smith Lori DVM

Dec 2023

I would like to express my deepest gratitude for Dr. Cleavinger and her staff at Katy Veterinary Clinic on Hwy 90 in Katy...worthy of long review! As a retired medical professional, living in Katy over 33 years, I've been so disappointed in the quality of vet care in the Katy area. I'm not talking about friendliness. I'm talking about the ability to go the extra mile when an unusual severe medical condition arises. I've had too many vets unable to answer specific medical questions or have a medical discussion when asked pointed questions. The worst just make up answers that I know are clearly wrong. One popular vet claimed he would check with his Vet List Serv to get advise, but then he never got back to me, and avoided me when I tried to follow-up. He didn't know what to do and didn't want to ask other vets. Dr. Cleavinger is on a whole different level. The clinic is very well staffed and organized. You can call, text or email. They send you alerts and will answer questions. Dr. Cleavinger is from Katy and worked at her clinic prior to buying it. She listens completely, gives you options (good, bad, ugly), is very intelligent and has a great memory, she's compassionate and remembers both you and your pet(s) and appointments are 99% on-time. She emails you a summary of your visit for your records on the same day after your visit. She even contacted me when a new anemia medicine hit the market, which gave me another 2 precious months with my cat. I still can't believe how quickly it worked improving her quality of life in her final months. She has gone the extra mile for me more times than I can count. Her care and attention has extended the life of my Princess for a year. For senior citizens; she graciously offers a Senior Discount on everything, which is a huge help with prescription food and meds for seniors with geriatric pets. I can't say enough positive things about her. In addition, all her staff are so wonderful and her vet techs have to be the best in Katy!!!! There is no comparison clinic anywhere around the greater Katy area. Any vet can be friendly, give vaccinations and health checkups. But not all are good with hard cases or help after leaving their office. I came to her only with 5 geriatric pets: a 14 yo Labrador and 4 cats at 18yo. It has been a very hard year for me losing several. Still, after 33 years here in Katy, I can tell you there is a HUGE difference in the Quality of care by her and her entire staff there. Thank you so much!!!!! Renee

Oct 2023

Katy Veterinary Clinic in Katy Tx has been the best vet for our family. The vets are extremely knowledgeable and answer all of your questions. The staff are always helpful and kind. I feel good knowing our pets are being cared for by them. One of my favorite things about Katy Veterinary Clinic is that they are happy to see us and our pets when we walk through the door. Another would be the overall feeling that when we leave, we have the knowledge and supplies to care for and to give our pets the best life. Thank you to All at Katy Veterinary Clinic, you rock! Andrea Evans

Sep 2023

Although my pup and I are not patients YET. I wanted to post this review because of the care that was given immediately when I called. We recently moved to the area and had been calling place after place to see who was available for new patients and same day treatment. Although they were scheduled tightly today, the woman I spoke to not only asked how my pup was doing first and foremost whilst expressing concern for him, she then gave us a recommendation to an emergency vet that can see him at 3:00 today. An automatic win in my book. They CARE here and we will be back end of month.