Reviews for Valley Ranch Pet Clinic
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 3PM
Sunday: Closed
Ratings
Google: 4.7/5 Facebook: 4.8/5 Tripadvisor: 5/5 BBB: A+ Nextdoor: 289 ❤️Valley Ranch Pet Clinic
455 Cimarron Trail, Irving
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Valley Ranch Pet Clinic is a veterinary clinic that provides exceptional service and care to its patients. The clinic has implemented COVID-19 safety measures, including limited building entry, curbside check-ins and discharge, and adjusted hours. Despite these changes, the clinic remains committed to providing high-quality care. One patient's experience at the clinic was particularly noteworthy. After losing their Golden Retriever, they were disappointed by their previous vet's lack of acknowledgment. However, their experience at Valley Ranch Pet Clinic was the opposite. Dr. Capp, the vet, was comforting and understanding, taking time to speak to the patient despite not having met their dog. The clinic's care and compassion extended beyond their initial visit, as they sent a condolence card after the patient's two senior cats passed away. The clinic's staff is described as kind, thorough, and patient. They take the time to answer questions and ensure that both pets and their owners are comfortable. The clinic's use of fear-free light restraint, for example, helped one patient's cat feel safe and calm during their visit. The clinic's facilities are also praised for being clean, spacious, and having a welcoming atmosphere. The waiting room decor was described as hilarious, and a scented candle added to the pleasant ambiance. While pricing is described as typical for veterinary clinics, patients note that the cost is worth every penny for the care and service provided. Pet insurance is also recommended as a valuable resource. In summary, Valley Ranch Pet Clinic is a highly recommended veterinary clinic that provides exceptional care and service to its patients. The clinic's staff, facilities, and approach to patient care set it apart as a top choice for pet owners.