Fantastic service from the first phone call until the job was done. My a/c stopped working when we had sparks across our wires in the backyard. I called the phone number on Sunday after the storms expecting to leave a message. Melissa answered the phone!! She was most helpful by giving me things to try to see if my unit would start. Nothing I tried got my a/c working. She scheduled the technician to come out first thing Monday morning. The technicians were very knowledgeable of the work that needed to be done and were able to explain it so that I understood. They scheduled the work for the next day (they needed to get the supplies). He came early the next morning (cooler... read full review
January 2024
Alex gave me a competitive bid on a furnace replacement and I chose Ken Murray's because of his suggestions and because he didn't try to sell me more than what I needed. My install had some complicated factors and Alex and his son worked through the day without a break to get the job done. He seriously paid attention to detail and he obviously made no compromises with the quality of his work. They honored the agreed-upon price even with the extra time invested. Really thankful that they prioritized me for immediate service with the holidays and cold weather coming soon. I will never use anyone else.
September 2023
I found my new HVAC service company.Our AC went out, and I received an outrageous quote from my existing service company (including $700 to put red dye in our system to test for a leak). My In-laws recommended calling Ken for a second opinion.Ken personally called me that afternoon and spent 30 minutes troubleshooting my issue with me. His team was on the way to my house 1 hour later.They showed up, diagnosed the issue and got our AC up and running until they could make the necessary repairs the next day. Their quote was almost half what the other company quoted for the same repairs.Ken and his team run this business with integrity.Fair. Honest. Professional.Services: HVAC... read full review
Fantastic service from the first phone call until the job was done. My a/c stopped working when we had sparks across our wires in the backyard. I called the phone number on Sunday after the storms expecting to leave a message. Melissa answered the phone!! She was most helpful by giving me things to try to see if my unit would start. Nothing I tried got my a/c working. She scheduled the technician to come out first thing Monday morning. The technicians were very knowledgeable of the work that needed to be done and were able to explain it so that I understood. They scheduled the work for the next day (they needed to get the supplies). He came early the next morning (cooler... read full review
Alex gave me a competitive bid on a furnace replacement and I chose Ken Murray's because of his suggestions and because he didn't try to sell me more than what I needed. My install had some complicated factors and Alex and his son worked through the day without a break to get the job done. He seriously paid attention to detail and he obviously made no compromises with the quality of his work. They honored the agreed-upon price even with the extra time invested. Really thankful that they prioritized me for immediate service with the holidays and cold weather coming soon. I will never use anyone else.
I found my new HVAC service company.Our AC went out, and I received an outrageous quote from my existing service company (including $700 to put red dye in our system to test for a leak). My In-laws recommended calling Ken for a second opinion.Ken personally called me that afternoon and spent 30 minutes troubleshooting my issue with me. His team was on the way to my house 1 hour later.They showed up, diagnosed the issue and got our AC up and running until they could make the necessary repairs the next day. Their quote was almost half what the other company quoted for the same repairs.Ken and his team run this business with integrity.Fair. Honest. Professional.Services: HVAC... read full review