Reviews for Ken Murray's Air Conditioning & Heating

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Jun 2024
Fantastic service from the first phone call until the job was done. My a/c stopped working when we had sparks across our wires in the backyard. I called the phone number on Sunday after the storms expecting to leave a message. Melissa answered the phone!! She was most helpful by giving me things to try to see if my unit would start. Nothing I tried got my a/c working. She scheduled the technician to come out first thing Monday morning. The technicians were very knowledgeable of the work that needed to be done and were able to explain it so that I understood. They scheduled the work for the next day (they needed to get the supplies). He came early the next morning (cooler...read full review
Jan 2024
Alex gave me a competitive bid on a furnace replacement and I chose Ken Murray's because of his suggestions and because he didn't try to sell me more than what I needed. My install had some complicated factors and Alex and his son worked through the day without a break to get the job done. He seriously paid attention to detail and he obviously made no compromises with the quality of his work. They honored the agreed-upon price even with the extra time invested. Really thankful that they prioritized me for immediate service with the holidays and cold weather coming soon. I will never use anyone else.
Sep 2023
I found my new HVAC service company.Our AC went out, and I received an outrageous quote from my existing service company (including $700 to put red dye in our system to test for a leak). My In-laws recommended calling Ken for a second opinion.Ken personally called me that afternoon and spent 30 minutes troubleshooting my issue with me. His team was on the way to my house 1 hour later.They showed up, diagnosed the issue and got our AC up and running until they could make the necessary repairs the next day. Their quote was almost half what the other company quoted for the same repairs.Ken and his team run this business with integrity.Fair. Honest. Professional.Services: HVAC...read full review

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From Ken Murray's Air Conditioning & Heating

For three generations, Ken Murray’s Air Conditioning & Heating has provided expert service, repair and installation of residential AC & Heating systems. Since day one; our goal hasn’t revolved around being the biggest… just the best. Remaining family owned and operated for over 45 years has allowed us to provide unmatched customer service, which has resulted in lasting relationships with thousands of satisfied customers across DFW. Our highly skilled staff of licensed technicians have worked for Ken Murray’s on average of 20 years or more. This low turnover is just one of the many reasons we guarantee you won’t find better customer service anywhere. Call today and see why Ken Murray is the most trusted name in home comfort!