The SALON by InStyle

May 2024

JC Penney was ONCE a good place to have your hair cut, perms, wash and blow out, but it's certainly gone down hill. Every salon can have an "off day" which is why I went yesterday for a haircut. The last time (before this) I checked in with the receptionist, but sat waiting for Carmen for 45 minutes, past my appointment time. When I told them I was leaving they were shocked! Carmen came out and stated she'd been waiting for me. They gave me another appointment a few days later that would be free. I do not expect people to work for free so I paid the regular amount and gave her a decent tip (30%). I went yesterday and as usual arrived about 15 minutes before the appointment time. I waited 25 minutes and began to leave. Carmen came out and stated she'd been waiting for me, I informed her I had been waiting for HER. Not only did I get a bad haircut, but she didn't do as I asked her. I wanted a tapered cut in back, she didn't seem to know what that was, she did every other time she's cut my hair. She shaved the back! I asked that the top be about 3 inches long, it's an inch and a quarter. She knew I wear hearing aids because I explained to ask me all the questions BEFORE I had to remove them. She didn't ask anything until my hair was wet, which meant I could not put in my aids, didn't want to spend another $1000 for replacements. Finally I agreed to anything she said because she would not listen to what I WANTED. This is the last time I go, the salon being nearly empty should have been a warning. When I made the appt. via on-line I informed them of the hearing aids as I have done for the past several years. If you value your nerves stay away.

Jul 2023

Definitely didn't have the best experience. I booked Brandi online since she said she loves doing bob hairstyles. I specified online that I wanted a short a-line bob like haircut. When I arrived, as soon as I met her, she stated that she is not very good with short hair. Warning one. I showed her images of what I wanted which was a very short Victoria Beckham bob where one side is longer than the other. She was very sweet during the haircut, but never asked is this short enough? Is this what you wanted? Also she only looked at the photo once. When she was finished with a very basic just above the shoulder bob, she made a comment, sorry it is not as short as you wanted. She made this comment as she was taking the apron off. Never showed me the back, and like I said before, never asked if I wanted something changed. I just left the chair since I kind of felt pushed out. My hair is long enough that I could almost make a pony tail and I don't have the edgy look I was going for. I am actually gonna have my mother in law who cut hair 30 years ago try to fix it. Brandi is very good at the styles she knows, so it is a very well done hairstyle, just not at all what I wanted.

Jan 2022

Fadille is the absolute best hairstylist I've ever had, hands down. I did my own color for years, but finally realized I just wasn't doing myself any favors. I asked Fadille to help me transition my graying hair, giving me a more sophisticated look for my 50's. She absolutely delivered. I feel so good with a color that suits my age and style.