Reviews for iPatch Phone & Computer Repair

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Feb 2022
I am not sure if I can say enough great things about this company. I was referred to them by the Geek Squad and so very thankful I was! My MAJOR issue was resolved in a matter of 10-15 minutes. They were very professional and will ALWAYS have my business!! Highly recommend them!
May 2021
I've been here 2x and received top notch service both trips. The first was to reissue replace my MBPro's screen and the 2nd time was to see if they could reissue repair my rain soaked computer. I dropped it off praying they could work a miracle but to my disappointment, it wasn't in the cards. I went in to pick it up and asked what thr diagnosis charge was and they told me there was not one. They gave me back my broke MBPro and they have a customer for life for any repairs that I'm sure I'll need in the future. Thank you iPatch for having mercy on me.
Apr 2021
This business was suggested by another "Big Box" electronics retailer as our Dell laptop was about 4 years old, and the cost to diagnose (~$90 IIRC) at "BB" was just the start of the costs. Plus, their turn time for the repair was measured in "weeks or longer." Not good. The "BB" tech suggested parts wouldn't likely even be available, hence the suggestion to try elsewhere . . . such as at iPatch. Our iPatch experience began much better, with a good, accurate, estimate and offer of prompt service. While pleased with the repair, the laptop was originally returned with a lost spring (to kept the Ethernet port closed) so back it went for another few days of repair. Then, upon return the second time, I noticed that my request to have the right mouse/track pad button looked at while it was already open for repair the firs time was, apparently, mis-communicated. While I was told that it was "fine" in a telcon, the reality is that it still doesn't work. That's a frustrating experience as I don't want to go through the hassle of another repair; we'll just live with it. Regardless, the price was reasonable and the repairs were quick, so we had a second Dell laptop repaired there as well, with better results--all done in one visit. Overall, a loss of one star (four our to five stars) due to communication problems, first re-delivery with the damaged port cover, and failure to repair the right mouse button. They do try hard, but it's just that the final outcome isn't as good as it could be. Give 'em a shot and see how it works out for you.

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From iPatch Phone & Computer Repair

iPatch is a locally-owned phone and computer repair shops serving clients in the HEB area. We specialize in many repairs for the iPhone, iPad, Cell Phones, Tablets, & Computer Repair, so whatever your issue may be, we have seen it before. We have dealt with completely shattered screens, missing buttons, water damage, and much more. We have trained ourselves and our employees to be prepared for whatever comes through the doors, and we plan to keep it that way so all our customers can be satisfied. So bring in your broken or cracked device in for a quick and affordable repair.