5 Star Floors

starstarstarstarstar
4.8 - 18 reviews.
$$ • Flooring
10AM - 6:30PM
19250 W Lake Houston Pkwy, Humble, TX 77346

Reviews for 5 Star Floors

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  • Aug 2024

    Five Star Floors, located in the greater Houston area, is renowned for providing exceptional customer service and a wide selection of flooring and countertop options. The business prides itself on making lasting impressions rather than just sales, as evidenced by a significant amount of repeat and referral customers. With over 50 brands available, clients can explore a vast array of choices to fit their design and budget needs. Customers have highlighted the helpfulness of staff members, particularly Tom and Susan, who guide them through the selection process, making it easy and efficient. One satisfied customer remodeled their home with LVP, finding the installation thorough and transformative. Another client praised Five Star Floors for their excellent hardwood flooring installation in a new construction home, noting compliments from builders about the quality of work. While undertaking larger projects, such as replacing flooring and remodeling bathrooms, clients have appreciated the professionalism and clear communication from the team. They found the process straightforward, with no unexpected surprises. However, it is advised to prepare for some disruption during installations, especially when removing old flooring. Overall, Five Star Floors consistently receives high ratings for its service, selection, and quality of work, making it a trusted choice for flooring and remodeling needs in the area.

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From 5 Star Floors

Welcome to Five Star Floors; the greater Houston area's choice for the Five Star Treatment. We pride ourselves on having superior customer service. It's not just about making a sale; it's about making a lasting impression. More than half of our business is repeat or referral and we like to keep it that way!. Our large selection of floors and countertops will ensure that we are able to meet both your design and budget needs. We have over 50 brands available to browse in our store.

Hours

Monday: 10AM - 6:30PM
Tuesday: 10AM - 6:30PM
Wednesday: 10AM - 6:30PM
Thursday: 10AM - 6:30PM
Friday: 10AM - 6:30PM
Saturday: 10AM - 5PM
Sunday: 12 - 5PM

Tips

 offers repair services accepts credit cards