Communication, quality, and service has been lacking these last couple of visits. It’s kind of ridiculous how much we pay for lashes that can’t even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I’ll text back “what time?” No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can’t even do his job of checking to see how much longer until Vicky will... read full review
January 2022
They were late for the appointment. My tinted eyebrows smeared off and she did a terrible job on the waxing. There were long hairs sticking out. My lash lift/tint was expensive and the result looked like nothing had been done. I could not stay to discuss it because they were late opening the store for my appointment and therefore I was running late. I got in touch with them later but they refused a refund. Don’t waste your money.
Best academy for lash training.
Communication, quality, and service has been lacking these last couple of visits. It’s kind of ridiculous how much we pay for lashes that can’t even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I’ll text back “what time?” No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can’t even do his job of checking to see how much longer until Vicky will... read full review
They were late for the appointment. My tinted eyebrows smeared off and she did a terrible job on the waxing. There were long hairs sticking out. My lash lift/tint was expensive and the result looked like nothing had been done. I could not stay to discuss it because they were late opening the store for my appointment and therefore I was running late. I got in touch with them later but they refused a refund. Don’t waste your money.