Dimitri and Zac exceeded expectations by finding a needed replacement screen faster than originally thought. All interactions were professional, knowledgeable and courteous. Their clear communication and speedy repair made the trauma of a broken phone very short-lived.
October 2024
I have been trying to file a claim with Asurion for so long but I came to the store today and John helped me complete my claim. He was very helpful and knowledgeable. Thank you for your help John.
August 2024
Even with end of the day drop-off and the inconvenience of a store remodel the technicians had my phone fixed in a reasonable timeframe (only a few hours into the day after I'd dropped it off) and were incredibly friendly/professional through both drop off and pick up.
Dimitri and Zac exceeded expectations by finding a needed replacement screen faster than originally thought. All interactions were professional, knowledgeable and courteous. Their clear communication and speedy repair made the trauma of a broken phone very short-lived.
I have been trying to file a claim with Asurion for so long but I came to the store today and John helped me complete my claim. He was very helpful and knowledgeable. Thank you for your help John.
Even with end of the day drop-off and the inconvenience of a store remodel the technicians had my phone fixed in a reasonable timeframe (only a few hours into the day after I'd dropped it off) and were incredibly friendly/professional through both drop off and pick up.