Titan Audio

Mar 2024

Buyer Beware. The hardware have no problems, but correct installation is key. I had mine installed and I had no fade, no left speakers, as the entire sound was wired to my right speaker. I returned to have it corrected and it was not. I called DS18 directly and they told me what SHOULD HAVE been installed, the correct components which were missing from my installation, and the system, as installed, was incorrect. I again brought this up with the shop who again refused to assist. I requested a full refund, which was refused, and after much thought, had to seek legal assistance to get my refund.I know I am not the only one who had issues with installation here, and I wish...read full review

Jun 2023

I took my vehicle here to get some work done. They did a horrible job. The communication was awful. They installed a soundbar and it sounded so bad I didn't even want ot drive it my Jeep. I told him how I wanted it to sound and when we go to pick it up his helper tells us you're not going to like the sound without the subs. You would think that a audio shop would tell you what you need to make it sound right. I leave there and get on the highway and my soft top wasn't secured. They forgot to secure one side. They left carpets loose and just did a messy job. I end up contacting them again to do the subs, he tells me to be there a hour before they open and doesn't show up. He tells me he had an emergency but shows up at his normal time. He forgot about my appointment and had two other people show up for appointments also. They didn't have the subs he was supposed to install so he installed some other ones without even asking if I was ok with that. I arrive that afternoon to pick it up and see its not what we had even talked about. I get my radio installed and they tell me it will take one hour to complete, his helper tells me when Leo gets there he will have him text me. Two and a half hours go buy and nothing so we stop back by and his helper says it won't be ready until 5:00 pm. We dropped it off at 10:00am. Zero communicaton. We go to pick it up that evening and all my stuff that was in my glove compartment was shoved under my seat, my dash cam was broke (they replaced the screw with some little metal screw figured it out after I left and it fell of the windshield) they didn't install the mic that came with the stereo, they didn't install the Apple Car Play cord that goes to the center console. Some of the other parts were missing out of the dash kit as well. They didn't hook my front speakers back up, left my factory amp wired up in the mix. Very messy work. Please do your research before taking your vehicle to these guys.. I had to pay another shop to re-do a lot of their work.