About Sugar Land AC and Heating
Sugar Land AC and Heating is a trusted HVAC company in Sugar Land, boasting over 100 years of combined experience among its highly trained and certified technicians. This family-owned business prioritizes excellent customer service, treating clients like family. With a commitment to honesty and professionalism, the company provides accurate diagnoses, competitive solutions, and reliable repairs. Customers highly recommend their services, praising the owner Bill Means for his straightforward approach and going above and beyond to address their concerns. The reviews highlight the company's integrity, with one customer noting that they did not try to oversell unnecessary services or quickly recommend a full replacement, unlike other HVAC providers. Sugar Land AC and Heating has earned the trust of the community, always striving to ensure customer satisfaction.
Typically,
I don't take the time to write reviews yet, I felt led too with SLACH. Furthermore, I'd figure it would help someone out if they were on the fence with calling them for service like I was. I must say I was very pleased with my experience with them & would highly recommend. From, speaking with Nikki over the phone up until my AC was repaired. I expressed my concerns with her due to, past experiences. She was patient with me and scheduled my appointment with the owner of the company (Bill Means). When Bill came out he was very straightforward. In addition, he went above and beyond as far as cleaning up behind someone else's mess from a previous hvac company...read full review
Update 2024:
Bill came out and took care of me at last minute charged fairly and got to the root without overselling services!
Bill did a great job a year ago for us when we need a heat and ac inspection before we purchased our house. A year later we took care of the items that were in the list to repair and he even matched the prices previously given even though inflation had made them go up. He is a old school and will look out for you when he can.
In speaking with Nikki and telling her my issue I was assured that my AC problem would be handled most quickly..
Manny the service engineer came out and immediately went to work and told me what my issue was. (No well, I think that.) as other contractors do. Manny knew after 10 minutes.
My AC is running like it was 24 hours ago.
I now hopefully enter into a longtime relationship with this company. I am glad to be a customer
You in Texas, call Ms Nikki and she will get it right.
Wonderful company.