About SERVPRO of Houston Heights
SERVPRO of Houston Heights is a family-led franchise that provides emergency services 24/7 for fire damage, water damage, mold damage, and storm damage events. With multiple IICRC certifications, the team utilizes their expertise, equipment, and knowledge to restore residential and business properties to their pre-loss condition. Reviewers highlight the team's professionalism, courteousness, and respect for their homes, as well as their ability to communicate and work with insurance companies. They are prompt, informative, and keep customers updated throughout the process. Customers appreciate how Jacki and the entire team answer questions and keep everyone informed during the job. The team's work is thorough, tidy, and of high quality, earning them a reputation for excellent service. With a commitment to getting the job done right, SERVPRO of Houston Heights is highly recommended for those needing damage restoration services in the greater Houston Area. Their friendly personalities and ability to speak Spanish make them a trusted choice, especially during tough times.
My toilet broke unexpectedly and water went all over the bathroom and into the hallway, I called Servpro of Houston Heights and they were at my place really fast, Jonathan was the one I spoke with and he was so professional and kind, he explained exactly what needed to be done and made sure I understood each step, the crew set up all the drying equipment right away and checked everything until it was completely dry, they made the whole process so much less stressful and I’m so grateful for how quickly they got everything back to normal
I had a small kitchen fire that left smoke and soot everywhere and I honestly didn’t know where to start. Servpro of Houston Heights came in and handled it from start to finish, they cleaned all the surfaces, removed the smoke smell, and even made my cabinets and counters look better than before. The team was friendly and professional, and they kept me updated throughout the whole process. It’s such a relief to have my kitchen back and I would absolutely use them again if I ever needed to.
We had water damage from a water heater that was installed wrong and it totally caught us off guard. Servpro of Houston Heights responded quickly and got to work right away. They were super professional but also made us feel comfortable the whole time. They explained what was happening and what the next steps would be which really helped ease our stress. The equipment they used was legit and they made sure everything was completely dry and safe before they wrapped up. I’m so thankful we called them. They made a really overwhelming situation feel manageable and we’re so happy with the results. :)