Service Squad

May 2024

This is the worst so call business ever. Starting with the technician and ending with the manager or so call owner. They were called through home warranty to check our a/c unit and found that the fan motor was bad. ALL this ediot technician had to do was replace the motor. When he came by he said that the outside unit and the furnace in the attic had to be cleaned 1st before they would replace the motor. I asked why did he have to go up in the attic when the problem was outside. His response was they would not replace the motor until both units were cleaned per management. As this moron went up to the attic I followed him up and started recording him.he took the screws...read full review

Dec 2023

BUYER BEWARE: If I could give this company a 0 rating I would! The owner Shawnee is extremely rude and disrespectful, the technicians are definitely not qualified technicians and their overall customer service is terrible! They also state they provide emergency service which is a Lie!My AC was not working when the temps were in the 100’s and they came to look at my unit. The technician said I was low on Freon and there were no leaks. I had to pay out of pocket cause my warrant doesn’t cover leaks. I then went ahead and purchased their maintenance package thinking they were going to be good. A month later my unit started doing the same thing again. They came out...read full review

Jul 2023

Don't use this company! 2 weeks later and 11 appointments later they could not fix a simple blower that was out of service in my ac unit. Technicians were rookies. Couldn't even put the screws back in the same place they took them from. I had to help them do their job. Paid for a priority service that was $209.00. Did not get priority service, more like last person to receive service. They wanted to cancel my membership to pay for and replace the 18 in pipe I cut off that they could not remove. In other words, I was still paying for their lack of knowledge. They repaired my simple issue 2 weeks later. The owner stated they would cancel my membership to use it towards the repair that was not covered by the warranty. Save your time and money should of got a guy from Home Depot parking lot. I'm sure he would've done a better job in just a few hours. They should be out of business. I can't give them any negative stars if not I would! Also lost 47 hours of work so I could be home during these appointments. Some of which they didn't even show up to.