Reviews for Queen Nails
Write a reviewHours
Monday: 10AM - 7:30PM
Tuesday: 10AM - 7:30PM
Wednesday: 10AM - 7:30PM
Thursday: 10AM - 7:30PM
Friday: 9AM - 7:30PM
Saturday: 9AM - 7:30PM
Sunday: Closed
Tips
walk-ins welcome wheelchair accessible accepts credit cards bike parking
Ratings
Google: 3.9/5 Facebook: 4.6/5Queen Nails
15015 Westheimer Pkwy, Houston
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Okay, so going back to reviews and reading back.. I had to update because I can not leave a review sitting there with five stars if I'm not content with the exchange of business. I love Kelly and her work. She is super friendly, talented at trendy shapes and designs... However, the way her appointments are set up...... I booked an appointment one day, was told that everything was fine 'see you soon' okay cool.. Once I arrived, I noticed that Kelly was not there. I walked in thinking she was in the back or something eating lunch, I told them about my appointment and they said she just left for the day. Mind you, she's 25 minutes from my house and my kids were being watched so mommy can enjoy her nail day. This was totally Inconvenient and unprofessional. I rescheduled, because I knew no one else, at the time, who was as good as Kelly. When I scheduled, the hour before they called saying she couldn't come in because she wasn't feeling well.. I'm not mad because we all have problems, but it's very unprofessional here. I did give her a last visit a couple years ago, because I really wanted my nails done.. And we talked, had nice conversation. But of course I waited about an hour after my appointment to be seen. Sheesh. Like I said, aside from the unprofessional service, she's great at designs and trendy shapes. Idk if they're still open. Idc either. I liked you Kelly but you made this place fall :(
My experience is always great when I come get service. Kelly does exactly what I ask for and make sure I'm happy with the service. Been coming this nail shop for years.Services: Pedicure
I'm officially done with this place! I was given an appointment time; I made it and still had to wait. Well, I didn't wait long ✌?. This establishment has crossed me wrong for the second time with this foolishness.