I am the second generation of my family that’s been going here for my whole life. I’ve referred friends here too. I just feel like I’m going to visit some family or friends when I come for my visit. Super professional and sweet people.
June 2023
I have been a patient here for 5 years or so. My husband is as well. I have always been pleased, but recently I am not impressed with the checkout staff and feel I was overcharged for a simple contact exam. I was charged almost $300 and wasn’t even there an hour. Then was treated like a nobody by the gentlemen who checked out because I didn’t want to purchase new glasses! I was there for contacts!! He couldn’t wait to change the coding on my chart to charge me more, and then didn’t adjust my glasses or give me solution and a case when I left. Simple things that have always and pleasantly provided in the past.
April 2023
SUPER impressed. Dr. Penn and his entire staff are skilled, kind and welcoming. They took all my anxieties away about my eyes, and it was a really good visit. Dr. Penn took time to answer ALL of my many questions and Noe took time to help me find a pair of glasses that looked good on me.The whole staff welcomed us and even weighed in on the glasses. My husband saw the other Doctor there and we both felt they took very good care of us. Then when we can back to pick up our glasses the entire staff welcomed us and helped us! Our minds were blown. They offer a wide range of prices from discount to designer on glasses and give you your prescription if you ask for it. We highly... read full review
I am the second generation of my family that’s been going here for my whole life. I’ve referred friends here too. I just feel like I’m going to visit some family or friends when I come for my visit. Super professional and sweet people.
I have been a patient here for 5 years or so. My husband is as well. I have always been pleased, but recently I am not impressed with the checkout staff and feel I was overcharged for a simple contact exam. I was charged almost $300 and wasn’t even there an hour. Then was treated like a nobody by the gentlemen who checked out because I didn’t want to purchase new glasses! I was there for contacts!! He couldn’t wait to change the coding on my chart to charge me more, and then didn’t adjust my glasses or give me solution and a case when I left. Simple things that have always and pleasantly provided in the past.
SUPER impressed. Dr. Penn and his entire staff are skilled, kind and welcoming. They took all my anxieties away about my eyes, and it was a really good visit. Dr. Penn took time to answer ALL of my many questions and Noe took time to help me find a pair of glasses that looked good on me.The whole staff welcomed us and even weighed in on the glasses. My husband saw the other Doctor there and we both felt they took very good care of us. Then when we can back to pick up our glasses the entire staff welcomed us and helped us! Our minds were blown. They offer a wide range of prices from discount to designer on glasses and give you your prescription if you ask for it. We highly... read full review