Great Gailynn is rocking at this location; her attitude and hospitality are unbelievable; she's polite and knows her job well, I've been a member of this location since 3-4 months ago, and she was the primary reason I keep going there.
January 2022
The manager Andrew at this location was AWSOME had a issue with a cancelation that did not go through at another store he went above and beyond to take the time to call his DM. to see if he can complete it for me. Thanks Andrew?
April 2021
I have been tanning at the Richmond location for about 3 weeks or so. Everyone is always extremely nice, knowledgeable and professional. Today Bryanna Welch was at the counter. I was behind another customer who was getting signed up. The process takes time and the customer was very impatient. Bryanna even explained prior to proceeding that this is a lengthy process and she hoped she can be patient with her as she goes through the steps. The customer was very unpleasant and irritated. She was rude to Bryanna, however, Bryanna handled the situation very professionally. She was very kind and tried to be upbeat and make the customer more at ease. I was very impressed with... read full review
Great Gailynn is rocking at this location; her attitude and hospitality are unbelievable; she's polite and knows her job well, I've been a member of this location since 3-4 months ago, and she was the primary reason I keep going there.
The manager Andrew at this location was AWSOME had a issue with a cancelation that did not go through at another store he went above and beyond to take the time to call his DM. to see if he can complete it for me. Thanks Andrew?
I have been tanning at the Richmond location for about 3 weeks or so. Everyone is always extremely nice, knowledgeable and professional. Today Bryanna Welch was at the counter. I was behind another customer who was getting signed up. The process takes time and the customer was very impatient. Bryanna even explained prior to proceeding that this is a lengthy process and she hoped she can be patient with her as she goes through the steps. The customer was very unpleasant and irritated. She was rude to Bryanna, however, Bryanna handled the situation very professionally. She was very kind and tried to be upbeat and make the customer more at ease. I was very impressed with... read full review