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Reviews for Master AC and Heat, LLC- The Heights
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Master AC and Heat, LLC- The Heights
2607 North Fwy, Houston
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I really appreciate this company’s integrity. Jonathan Rodriguez came to check out one of my units that wasn’t cooling and gave me a few different options on the best way to fix it. I really appreciated how he took into account what i was capable of handling financially at the moment and the pros and cons of different repair/replacement options. There are a lot of AC companies in houston, but I’ve found a lot of them try to oversell or upsell what is needed. I appreciate that Jonathan and Master AC got my unit cooling and didn’t break the bank to do so.
I/we have finally caught my system acting up!!! Back history, I called Master ac and heating and reported an issue with my unit. The unit would be on, but the blower was intermittent turning on and off during its run cycle. Jonathan Rodriguez had came out and during his time here. Which was almost 2 whole hours. My unit ran perfectly, which infuriated me!!! Because later that night it started acting up again. Before leaving he guaranteed me, that if it started acting up, to call Master ac and he will come back out free of charge. Which he did. I set up the appointment for the very next day. He arrived and as we were speaking, it started intermittent cycle running and... read full review
Jonathan was my tech. He arrived about 3 hours after I called. I had a complicated situation and he worked through it in extreme temperatures until is was all fixed. Dang these guys work hard. Kept a smile on his face, respectful, walked me through a product set up when he didn't have to.