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Reviews for Houston Eye Professionals - Willowbrook
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Houston Eye Professionals - Willowbrook
1020 Willowbrook Mall Suite 1020, Houston
Directions Call Website Suggest an Edit1020 Willowbrook Mall Suite 1020, Houston
Directions Call Website Suggest an Edit
I am so happy to have come here. I wasn’t sure what to expect since my mother was diagnosed with Alzheimer’s but everyone there was just so unbelievably patient and understanding and I could not be more happy with the service my mother received.
They were so nice! I injured the surface of my eye and visited this location. I saw Dr. Ajjour, and then Dr. Patel for my follow up. Both doctors were kind and seemed to genuinely care, explained what was going on, and allowed me to ask questions. I already feel better two days after first going. :)
The appointment was easy to book online. Forms were quick and wait time was short. Dr. Cohn was very polite, quick but thorough and informative, HOWEVER, I would NOT return or recommend this office to anyone because of the surprising copay amount. My $10 eye exam copay turned into a $55 charge! When asked they explained that it was the charge for the exams and retinal images they took that I did NOT consent to! I understand I “consent” to service when filling out the forms but I was not made aware that the imaging would would cost me extra. They really should have asked or let me know before going ahead and taking the images then charging me later at check out. The... read full review