Equinox River Oaks

Apr 2024

This gym has the potential to be a great gym, however falls short when it comes to the staff, particularly the personal trainers. While the gym is very small, it is hard to complain about this as you know what you are signing up for when touring it. However, what you don't realize is how cramped and unusable the gym becomes due to the insane amount of personal trainers that are all training clients at the same time. During the busy times, early morning and early evening, there will be up to 15-20 trainers all training clients at the same time in a very confined and limited space. They all try and use multiple pieces of equipment at once, which is horrible gym etiquette. They will set their tablet on a bench press or other popular machine and wander off and use another piece of equipment while the rest of the members are left waiting. If you do sign up, be expected for them to try and bully you out of equipment you are using. They feel extremely entitled to use whatever they want, when they want, and don't care if its being used. You need to just say no and not let them bully you out of what you are doing. The worst offenders are James, Michael and Geronimo. They have no respect for other members and will attempt to take over the machines during their training sessions. What makes it worse, is they do this behavior during their own personal workouts. I understand trainers working out on their personal times, however I find it insane that trainers think its okay for members to pay over $200 a month to wait around while they use 5-10 pieces of equipment at once for their own personal workout. The entitlement is beyond anything the members have. will say some of the trainers are super respectful and helpful. They do not try and monopolize or bully you out of equipment and seem to genuinely care. As a woman who is trying to get into the fitness world, this is helpful. The locker rooms are clean and the staff is nice, and the members are all very respectful and nice, with the exception of the owner's son who exhibits worse behavior than anyone. This place has potential, just falls short.

Mar 2024

Locking someone into a contract when they are unhappy with their gym experience is not a good business practice. I enjoyed Equinox before Covid. stopped going for about a year. After deciding to join again 8 months ago, I have been disappointed with the lineup of classes and the schedule not aligning with my work schedule. I reached out to their corporate office to cancel my membership, but they have been unyielding. Given that Im only able to average 1-2 workouts a month, it is understandable that I have no intention of rejoining Equinox and will not be recommending it to others. If they would have handle things differently I may have rejoined when my schedule changed.

Mar 2024

Just had the best facial from Randa in the Equinox Spa. Didn’t feel rushed. It was so good, I even feel asleep! My skin is glowing and feels amazing! For sure getting on a regular schedule with Randa. Great results! Very relaxing!