About DeMontrond Buick GMC
DeMontrond Buick GMC is a dealership focused on providing exceptional customer service and high-quality vehicles. The friendly and knowledgeable staff strive to make the car-buying experience stress-free and enjoyable. The dealership offers a wide range of vehicles, including GMC Sierra 1500 AT4s and GMC Yukon AT4s, and the sales team is happy to answer any questions and provide personalized assistance throughout the buying process. With a focus on building relationships and trust, the dealership aims to make customers feel like family, providing a comfortable and welcoming environment. Whether researching online or visiting in person, the dealership is committed to delivering relevant and accurate information to help customers find the perfect vehicle for their needs. Customers have praised the pleasant and informative service they received from the staff, including Javier, Tank, and the finance manager, Christian Kopeck, who made the purchasing process easy and inviting. The service department has also received positive feedback, with customers highlighting the courteous and efficient service provided by their advisor, Vikki Nannegnga.
Had a great experience at DeMontrond. Worked closely with James Vu who took us on multiple test drives, answered all of our questions and let us know when a car in transit arrives to the dealership. We agreed on cost and trade-in for an existing vehicle and in the process of driving the trade-in to the dealership it broke down. James worked with the management team and honored our agreement with the trade-in. Really appreciate the support and effort he gave us throughout the process.
Quick and painless. Best experience I’ve ever had at dealership. In and driving out in about 1:30 hrs. My salesman Joseph was excellent and very knowledgeable about the truck. Highly recommend.
My service advisor Troy Robinson went above and beyond to get my truck back in working order; from the moment I arrived, Troy was courteous, knowledgeable, and genuinely attentive to my concerns. He took the time to clearly explain the service process, kept me updated throughout, and made sure all my questions were answered thoroughly. His professionalism and dedication to ensuring a smooth experience truly stood out.
It's rare these days to encounter someone so committed to excellent customer care, and Troy exceeded all expectations. Because of his exceptional service, I’ll definitely continue bringing my vehicle here and will confidently recommend your service...read full review