The first thing I said was "I want to keep my unibrow" and I touched it. The first pull was my unibrow, and I jumped up and she said it was just a mistake. I am so hurt, my hair is so important to me, and I feel very unheard and minimized. I tried to leave twice but she offered to do my full face.
I wasn't asked to pay, so that's nice at least. (2 stars for not making me pay). But I would pay twice to get what I asked for. I'm so upset, and feel very minimized.
March 2024
I recently visited this place to get my eyebrows done, and while the work itself was of decent quality, I had a less than pleasant experience. The technician who works on seat number 3 her pressure was way too high, resulting in her accidentally hurting my eyelid, threading the skin off while working on my brows. To top it off, when I didn't tip her, she and the receptionist made faces, which left me feeling uncomfortable and unappreciated as a customer. Overall, while the work was good, the service and professionalism left much to be desired.
February 2024
This was my first visit. They close at 7pm so I told them I would be there at 6:30pm but got off work later than I planned. Didn’t get there until 6:45 but they were still so welcoming and gave great service all around. Rahila threaded my eyebrows so good and now they have a new customer out of me. Thank you Rahila!!
The first thing I said was "I want to keep my unibrow" and I touched it. The first pull was my unibrow, and I jumped up and she said it was just a mistake. I am so hurt, my hair is so important to me, and I feel very unheard and minimized.
I tried to leave twice but she offered to do my full face.
I wasn't asked to pay, so that's nice at least. (2 stars for not making me pay). But I would pay twice to get what I asked for. I'm so upset, and feel very minimized.
I recently visited this place to get my eyebrows done, and while the work itself was of decent quality, I had a less than pleasant experience. The technician who works on seat number 3 her pressure was way too high, resulting in her accidentally hurting my eyelid, threading the skin off while working on my brows. To top it off, when I didn't tip her, she and the receptionist made faces, which left me feeling uncomfortable and unappreciated as a customer. Overall, while the work was good, the service and professionalism left much to be desired.
This was my first visit. They close at 7pm so I told them I would be there at 6:30pm but got off work later than I planned. Didn’t get there until 6:45 but they were still so welcoming and gave great service all around. Rahila threaded my eyebrows so good and now they have a new customer out of me. Thank you Rahila!!